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Main Authors: Agarwal, Ankur, Prabha, Shashi, Yadav, Raghav
Format: Preprint
Published: 2024
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Online Access:https://arxiv.org/abs/2407.11976
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author Agarwal, Ankur
Prabha, Shashi
Yadav, Raghav
author_facet Agarwal, Ankur
Prabha, Shashi
Yadav, Raghav
contents This paper explores the application of Exploratory Data Analytics (EDA) in the banking and finance domain, focusing on credit card usage and customer churning. It presents a step-by-step analysis using EDA techniques such as descriptive statistics, data visualization, and correlation analysis. The study examines transaction patterns, credit limits, and usage across merchant categories, providing insights into consumer behavior. It also considers demographic factors like age, gender, and income on usage patterns. Additionally, the report addresses customer churning, analyzing churn rates and factors such as demographics, transaction history, and satisfaction levels. These insights help banking professionals make data-driven decisions, improve marketing strategies, and enhance customer retention, ultimately contributing to profitability.
format Preprint
id arxiv_https___arxiv_org_abs_2407_11976
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Exploratory Data Analysis for Banking and Finance: Unveiling Insights and Patterns
Agarwal, Ankur
Prabha, Shashi
Yadav, Raghav
Computers and Society
This paper explores the application of Exploratory Data Analytics (EDA) in the banking and finance domain, focusing on credit card usage and customer churning. It presents a step-by-step analysis using EDA techniques such as descriptive statistics, data visualization, and correlation analysis. The study examines transaction patterns, credit limits, and usage across merchant categories, providing insights into consumer behavior. It also considers demographic factors like age, gender, and income on usage patterns. Additionally, the report addresses customer churning, analyzing churn rates and factors such as demographics, transaction history, and satisfaction levels. These insights help banking professionals make data-driven decisions, improve marketing strategies, and enhance customer retention, ultimately contributing to profitability.
title Exploratory Data Analysis for Banking and Finance: Unveiling Insights and Patterns
topic Computers and Society
url https://arxiv.org/abs/2407.11976