AudienceView: AI-Assisted Interpretation of Audience Feedback in Journalism

Fuente: arXiv
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Auteurs principaux: Brannon, William, Beeferman, Doug, Jiang, Hang, Heyward, Andrew, Roy, Deb
Format: Preprint
Publié: 2024
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author Brannon, William
Beeferman, Doug
Jiang, Hang
Heyward, Andrew
Roy, Deb
author_facet Brannon, William
Beeferman, Doug
Jiang, Hang
Heyward, Andrew
Roy, Deb
contents Understanding and making use of audience feedback is important but difficult for journalists, who now face an impractically large volume of audience comments online. We introduce AudienceView, an online tool to help journalists categorize and interpret this feedback by leveraging large language models (LLMs). AudienceView identifies themes and topics, connects them back to specific comments, provides ways to visualize the sentiment and distribution of the comments, and helps users develop ideas for subsequent reporting projects. We consider how such tools can be useful in a journalist's workflow, and emphasize the importance of contextual awareness and human judgment.
format Preprint
id arxiv_https___arxiv_org_abs_2407_12613
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle AudienceView: AI-Assisted Interpretation of Audience Feedback in Journalism
Brannon, William
Beeferman, Doug
Jiang, Hang
Heyward, Andrew
Roy, Deb
Human-Computer Interaction
Computation and Language
Understanding and making use of audience feedback is important but difficult for journalists, who now face an impractically large volume of audience comments online. We introduce AudienceView, an online tool to help journalists categorize and interpret this feedback by leveraging large language models (LLMs). AudienceView identifies themes and topics, connects them back to specific comments, provides ways to visualize the sentiment and distribution of the comments, and helps users develop ideas for subsequent reporting projects. We consider how such tools can be useful in a journalist's workflow, and emphasize the importance of contextual awareness and human judgment.
title AudienceView: AI-Assisted Interpretation of Audience Feedback in Journalism
topic Human-Computer Interaction
Computation and Language
url https://arxiv.org/abs/2407.12613