Strategic Coupon Allocation for Increasing Providers' Sales Experiences in Two-sided Marketplaces
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arXiv
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| Autores principales: | , , , , , , |
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| Formato: | Preprint |
| Publicado: |
2024
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| _version_ | 1866910536727265280 |
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| author | Ohashi, Koya Sekine, Sho Jobson, Deddy Yang, Jie Nishimura, Naoki Sukegawa, Noriyoshi Takano, Yuichi |
| author_facet | Ohashi, Koya Sekine, Sho Jobson, Deddy Yang, Jie Nishimura, Naoki Sukegawa, Noriyoshi Takano, Yuichi |
| contents | In a two-sided marketplace, network effects are crucial for competitiveness, and platforms need to retain users through advanced customer relationship management as much as possible. Maintaining numerous providers' stable and active presence on the platform is highly important to enhance the marketplace's scale and diversity. The strongest motivation for providers to continue using the platform is to realize actual profits through sales. Then, we propose a personalized promotion to increase the number of successful providers with sales experiences on the platform. The main contributions of our research are twofold. First, we introduce a new perspective in provider management with the distribution of successful sales experiences. Second, we propose a personalized promotion optimization method to maximize the number of providers' sales experiences. By utilizing this approach, we ensure equal opportunities for providers to experience sales without being monopolized by a few providers. Through experiments using actual data on coupon distribution, we confirm that our method enables the implementation of coupon allocation strategies that significantly increase the total number of providers having sales experiences. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2407_14895 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | Strategic Coupon Allocation for Increasing Providers' Sales Experiences in Two-sided Marketplaces Ohashi, Koya Sekine, Sho Jobson, Deddy Yang, Jie Nishimura, Naoki Sukegawa, Noriyoshi Takano, Yuichi Information Retrieval In a two-sided marketplace, network effects are crucial for competitiveness, and platforms need to retain users through advanced customer relationship management as much as possible. Maintaining numerous providers' stable and active presence on the platform is highly important to enhance the marketplace's scale and diversity. The strongest motivation for providers to continue using the platform is to realize actual profits through sales. Then, we propose a personalized promotion to increase the number of successful providers with sales experiences on the platform. The main contributions of our research are twofold. First, we introduce a new perspective in provider management with the distribution of successful sales experiences. Second, we propose a personalized promotion optimization method to maximize the number of providers' sales experiences. By utilizing this approach, we ensure equal opportunities for providers to experience sales without being monopolized by a few providers. Through experiments using actual data on coupon distribution, we confirm that our method enables the implementation of coupon allocation strategies that significantly increase the total number of providers having sales experiences. |
| title | Strategic Coupon Allocation for Increasing Providers' Sales Experiences in Two-sided Marketplaces |
| topic | Information Retrieval |
| url | https://arxiv.org/abs/2407.14895 |