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Main Authors: Shlomov, Segev, Yaeli, Avi, Marreed, Sami, Schwartz, Sivan, Eder, Netanel, Akrabi, Offer, Zeltyn, Sergey
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2407.15673
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author Shlomov, Segev
Yaeli, Avi
Marreed, Sami
Schwartz, Sivan
Eder, Netanel
Akrabi, Offer
Zeltyn, Sergey
author_facet Shlomov, Segev
Yaeli, Avi
Marreed, Sami
Schwartz, Sivan
Eder, Netanel
Akrabi, Offer
Zeltyn, Sergey
contents Business users dedicate significant amounts of time to repetitive tasks within enterprise digital platforms, highlighting a critical need for automation. Despite advancements in low-code tools for UI automation, their complexity remains a significant barrier to adoption among non-technical business users. However, recent advancements in large language models (LLMs) have created new opportunities to overcome this barrier by offering more powerful, yet simpler and more human-centric programming environments. This paper presents IDA (Intelligent Digital Apprentice), a novel no-code Web UI automation tool designed specifically to empower business users with no technical background. IDA incorporates human-centric design principles, including guided programming by demonstration, semantic programming model, and teacher-student learning metaphor which is tailored to the skill set of business users. By leveraging LLMs, IDA overcomes some of the key technical barriers that have traditionally limited the possibility of no-code solutions. We have developed a prototype of IDA and conducted a user study involving real world business users and enterprise applications. The promising results indicate that users could effectively utilize IDA to create automation. The qualitative feedback indicates that IDA is perceived as user-friendly and trustworthy. This study contributes to unlocking the potential of AI assistants to enhance the productivity of business users through no-code user interface automation.
format Preprint
id arxiv_https___arxiv_org_abs_2407_15673
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle IDA: Breaking Barriers in No-code UI Automation Through Large Language Models and Human-Centric Design
Shlomov, Segev
Yaeli, Avi
Marreed, Sami
Schwartz, Sivan
Eder, Netanel
Akrabi, Offer
Zeltyn, Sergey
Human-Computer Interaction
68T01
Business users dedicate significant amounts of time to repetitive tasks within enterprise digital platforms, highlighting a critical need for automation. Despite advancements in low-code tools for UI automation, their complexity remains a significant barrier to adoption among non-technical business users. However, recent advancements in large language models (LLMs) have created new opportunities to overcome this barrier by offering more powerful, yet simpler and more human-centric programming environments. This paper presents IDA (Intelligent Digital Apprentice), a novel no-code Web UI automation tool designed specifically to empower business users with no technical background. IDA incorporates human-centric design principles, including guided programming by demonstration, semantic programming model, and teacher-student learning metaphor which is tailored to the skill set of business users. By leveraging LLMs, IDA overcomes some of the key technical barriers that have traditionally limited the possibility of no-code solutions. We have developed a prototype of IDA and conducted a user study involving real world business users and enterprise applications. The promising results indicate that users could effectively utilize IDA to create automation. The qualitative feedback indicates that IDA is perceived as user-friendly and trustworthy. This study contributes to unlocking the potential of AI assistants to enhance the productivity of business users through no-code user interface automation.
title IDA: Breaking Barriers in No-code UI Automation Through Large Language Models and Human-Centric Design
topic Human-Computer Interaction
68T01
url https://arxiv.org/abs/2407.15673