Supporting the Digital Autonomy of Elders Through LLM Assistance

Fuente: arXiv
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Autori principali: Roberts, Jesse, Roberts, Lindsey, Reed, Alice
Natura: Preprint
Pubblicazione: 2024
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author Roberts, Jesse
Roberts, Lindsey
Reed, Alice
author_facet Roberts, Jesse
Roberts, Lindsey
Reed, Alice
contents The internet offers tremendous access to services, social connections, and needed products. However, to those without sufficient experience, engaging with businesses and friends across the internet can be daunting due to the ever present danger of scammers and thieves, to say nothing of the myriad of potential computer viruses. Like a forest rich with both edible and poisonous plants, those familiar with the norms inhabit it safely with ease while newcomers need a guide. However, reliance on a human digital guide can be taxing and often impractical. We propose and pilot a simple but unexplored idea: could an LLM provide the necessary support to help the elderly who are separated by the digital divide safely achieve digital autonomy?
format Preprint
id arxiv_https___arxiv_org_abs_2407_15695
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Supporting the Digital Autonomy of Elders Through LLM Assistance
Roberts, Jesse
Roberts, Lindsey
Reed, Alice
Human-Computer Interaction
Computation and Language
The internet offers tremendous access to services, social connections, and needed products. However, to those without sufficient experience, engaging with businesses and friends across the internet can be daunting due to the ever present danger of scammers and thieves, to say nothing of the myriad of potential computer viruses. Like a forest rich with both edible and poisonous plants, those familiar with the norms inhabit it safely with ease while newcomers need a guide. However, reliance on a human digital guide can be taxing and often impractical. We propose and pilot a simple but unexplored idea: could an LLM provide the necessary support to help the elderly who are separated by the digital divide safely achieve digital autonomy?
title Supporting the Digital Autonomy of Elders Through LLM Assistance
topic Human-Computer Interaction
Computation and Language
url https://arxiv.org/abs/2407.15695