NudgeRank: Digital Algorithmic Nudging for Personalized Health

Fuente: arXiv
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Autori principali: Chiam, Jodi, Lim, Aloysius, Teredesai, Ankur
Natura: Preprint
Pubblicazione: 2024
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author Chiam, Jodi
Lim, Aloysius
Teredesai, Ankur
author_facet Chiam, Jodi
Lim, Aloysius
Teredesai, Ankur
contents In this paper we describe NudgeRank, an innovative digital algorithmic nudging system designed to foster positive health behaviors on a population-wide scale. Utilizing a novel combination of Graph Neural Networks augmented with an extensible Knowledge Graph, this Recommender System is operational in production, delivering personalized and context-aware nudges to over 1.1 million care recipients daily. This enterprise deployment marks one of the largest AI-driven health behavior change initiatives, accommodating diverse health conditions and wearable devices. Rigorous evaluation reveals statistically significant improvements in health outcomes, including a 6.17% increase in daily steps and 7.61% more exercise minutes. Moreover, user engagement and program enrollment surged, with a 13.1% open rate compared to baseline systems' 4%. Demonstrating scalability and reliability, NudgeRank operates efficiently on commodity compute resources while maintaining automation and observability standards essential for production systems.
format Preprint
id arxiv_https___arxiv_org_abs_2407_20241
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle NudgeRank: Digital Algorithmic Nudging for Personalized Health
Chiam, Jodi
Lim, Aloysius
Teredesai, Ankur
Computers and Society
Artificial Intelligence
Machine Learning
In this paper we describe NudgeRank, an innovative digital algorithmic nudging system designed to foster positive health behaviors on a population-wide scale. Utilizing a novel combination of Graph Neural Networks augmented with an extensible Knowledge Graph, this Recommender System is operational in production, delivering personalized and context-aware nudges to over 1.1 million care recipients daily. This enterprise deployment marks one of the largest AI-driven health behavior change initiatives, accommodating diverse health conditions and wearable devices. Rigorous evaluation reveals statistically significant improvements in health outcomes, including a 6.17% increase in daily steps and 7.61% more exercise minutes. Moreover, user engagement and program enrollment surged, with a 13.1% open rate compared to baseline systems' 4%. Demonstrating scalability and reliability, NudgeRank operates efficiently on commodity compute resources while maintaining automation and observability standards essential for production systems.
title NudgeRank: Digital Algorithmic Nudging for Personalized Health
topic Computers and Society
Artificial Intelligence
Machine Learning
url https://arxiv.org/abs/2407.20241