Modeling User Intent Beyond Trigger: Incorporating Uncertainty for Trigger-Induced Recommendation

Fuente: arXiv
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Autores principales: Ma, Jianxing, Xiao, Zhibo, Yang, Luwei, Xue, Hansheng, Liu, Xuanzhou, Jiang, Wen, Ning, Wei, Zhang, Guannan
Formato: Preprint
Publicado: 2024
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author Ma, Jianxing
Xiao, Zhibo
Yang, Luwei
Xue, Hansheng
Liu, Xuanzhou
Jiang, Wen
Ning, Wei
Zhang, Guannan
author_facet Ma, Jianxing
Xiao, Zhibo
Yang, Luwei
Xue, Hansheng
Liu, Xuanzhou
Jiang, Wen
Ning, Wei
Zhang, Guannan
contents To cater to users' desire for an immersive browsing experience, numerous e-commerce platforms provide various recommendation scenarios, with a focus on Trigger-Induced Recommendation (TIR) tasks. However, the majority of current TIR methods heavily rely on the trigger item to understand user intent, lacking a higher-level exploration and exploitation of user intent (e.g., popular items and complementary items), which may result in an overly convergent understanding of users' short-term intent and can be detrimental to users' long-term purchasing experiences. Moreover, users' short-term intent shows uncertainty and is affected by various factors such as browsing context and historical behaviors, which poses challenges to user intent modeling. To address these challenges, we propose a novel model called Deep Uncertainty Intent Network (DUIN), comprising three essential modules: i) Explicit Intent Exploit Module extracting explicit user intent using the contrastive learning paradigm; ii) Latent Intent Explore Module exploring latent user intent by leveraging the multi-view relationships between items; iii) Intent Uncertainty Measurement Module offering a distributional estimation and capturing the uncertainty associated with user intent. Experiments on three real-world datasets demonstrate the superior performance of DUIN compared to existing baselines. Notably, DUIN has been deployed across all TIR scenarios in our e-commerce platform, with online A/B testing results conclusively validating its superiority.
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publishDate 2024
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spellingShingle Modeling User Intent Beyond Trigger: Incorporating Uncertainty for Trigger-Induced Recommendation
Ma, Jianxing
Xiao, Zhibo
Yang, Luwei
Xue, Hansheng
Liu, Xuanzhou
Jiang, Wen
Ning, Wei
Zhang, Guannan
Information Retrieval
To cater to users' desire for an immersive browsing experience, numerous e-commerce platforms provide various recommendation scenarios, with a focus on Trigger-Induced Recommendation (TIR) tasks. However, the majority of current TIR methods heavily rely on the trigger item to understand user intent, lacking a higher-level exploration and exploitation of user intent (e.g., popular items and complementary items), which may result in an overly convergent understanding of users' short-term intent and can be detrimental to users' long-term purchasing experiences. Moreover, users' short-term intent shows uncertainty and is affected by various factors such as browsing context and historical behaviors, which poses challenges to user intent modeling. To address these challenges, we propose a novel model called Deep Uncertainty Intent Network (DUIN), comprising three essential modules: i) Explicit Intent Exploit Module extracting explicit user intent using the contrastive learning paradigm; ii) Latent Intent Explore Module exploring latent user intent by leveraging the multi-view relationships between items; iii) Intent Uncertainty Measurement Module offering a distributional estimation and capturing the uncertainty associated with user intent. Experiments on three real-world datasets demonstrate the superior performance of DUIN compared to existing baselines. Notably, DUIN has been deployed across all TIR scenarios in our e-commerce platform, with online A/B testing results conclusively validating its superiority.
title Modeling User Intent Beyond Trigger: Incorporating Uncertainty for Trigger-Induced Recommendation
topic Information Retrieval
url https://arxiv.org/abs/2408.03091