Learning with Digital Agents: An Analysis based on the Activity Theory

Fuente: arXiv
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Bibliographic Details
Main Authors: Dolata, Mateusz, Katsiuba, Dzmitry, Wellnhammer, Natalie, Schwabe, Gerhard
Format: Preprint
Published: 2024
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author Dolata, Mateusz
Katsiuba, Dzmitry
Wellnhammer, Natalie
Schwabe, Gerhard
author_facet Dolata, Mateusz
Katsiuba, Dzmitry
Wellnhammer, Natalie
Schwabe, Gerhard
contents Digital agents are considered a general-purpose technology. They spread quickly in private and organizational contexts, including education. Yet, research lacks a conceptual framing to describe interaction with such agents in a holistic manner. While focusing on the interaction with a pedagogical agent, i.e., a digital agent capable of natural-language interaction with a learner, we propose a model of learning activity based on activity theory. We use this model and a review of prior research on digital agents in education to analyze how various characteristics of the activity, including features of a pedagogical agent or learner, influence learning outcomes. The analysis leads to identification of IS research directions and guidance for developers of pedagogical agents and digital agents in general. We conclude by extending the activity theory-based model beyond the context of education and show how it helps designers and researchers ask the right questions when creating a digital agent.
format Preprint
id arxiv_https___arxiv_org_abs_2408_04304
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Learning with Digital Agents: An Analysis based on the Activity Theory
Dolata, Mateusz
Katsiuba, Dzmitry
Wellnhammer, Natalie
Schwabe, Gerhard
Human-Computer Interaction
Artificial Intelligence
Digital agents are considered a general-purpose technology. They spread quickly in private and organizational contexts, including education. Yet, research lacks a conceptual framing to describe interaction with such agents in a holistic manner. While focusing on the interaction with a pedagogical agent, i.e., a digital agent capable of natural-language interaction with a learner, we propose a model of learning activity based on activity theory. We use this model and a review of prior research on digital agents in education to analyze how various characteristics of the activity, including features of a pedagogical agent or learner, influence learning outcomes. The analysis leads to identification of IS research directions and guidance for developers of pedagogical agents and digital agents in general. We conclude by extending the activity theory-based model beyond the context of education and show how it helps designers and researchers ask the right questions when creating a digital agent.
title Learning with Digital Agents: An Analysis based on the Activity Theory
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2408.04304