Multilingual Crowd-Based Requirements Engineering Using Large Language Models

Fuente: arXiv
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Auteurs principaux: Pilone, Arthur, Meirelles, Paulo, Kon, Fabio, Maalej, Walid
Format: Preprint
Publié: 2024
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author Pilone, Arthur
Meirelles, Paulo
Kon, Fabio
Maalej, Walid
author_facet Pilone, Arthur
Meirelles, Paulo
Kon, Fabio
Maalej, Walid
contents A central challenge for ensuring the success of software projects is to assure the convergence of developers' and users' views. While the availability of large amounts of user data from social media, app store reviews, and support channels bears many benefits, it still remains unclear how software development teams can effectively use this data. We present an LLM-powered approach called DeeperMatcher that helps agile teams use crowd-based requirements engineering (CrowdRE) in their issue and task management. We are currently implementing a command-line tool that enables developers to match issues with relevant user reviews. We validated our approach on an existing English dataset from a well-known open-source project. Additionally, to check how well DeeperMatcher works for other languages, we conducted a single-case mechanism experiment alongside developers of a local project that has issues and user feedback in Brazilian Portuguese. Our preliminary analysis indicates that the accuracy of our approach is highly dependent on the text embedding method used. We discuss further refinements needed for reliable crowd-based requirements engineering with multilingual support.
format Preprint
id arxiv_https___arxiv_org_abs_2408_06505
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Multilingual Crowd-Based Requirements Engineering Using Large Language Models
Pilone, Arthur
Meirelles, Paulo
Kon, Fabio
Maalej, Walid
Software Engineering
A central challenge for ensuring the success of software projects is to assure the convergence of developers' and users' views. While the availability of large amounts of user data from social media, app store reviews, and support channels bears many benefits, it still remains unclear how software development teams can effectively use this data. We present an LLM-powered approach called DeeperMatcher that helps agile teams use crowd-based requirements engineering (CrowdRE) in their issue and task management. We are currently implementing a command-line tool that enables developers to match issues with relevant user reviews. We validated our approach on an existing English dataset from a well-known open-source project. Additionally, to check how well DeeperMatcher works for other languages, we conducted a single-case mechanism experiment alongside developers of a local project that has issues and user feedback in Brazilian Portuguese. Our preliminary analysis indicates that the accuracy of our approach is highly dependent on the text embedding method used. We discuss further refinements needed for reliable crowd-based requirements engineering with multilingual support.
title Multilingual Crowd-Based Requirements Engineering Using Large Language Models
topic Software Engineering
url https://arxiv.org/abs/2408.06505