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Main Authors: Milivojevic, Sanja, Sobhani, Mehdi, Webb, Nicola, Madin, Zachary, Ward, James, Yusuf, Sagir, Baber, Chris, Hunt, Edmund R.
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2408.09531
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author Milivojevic, Sanja
Sobhani, Mehdi
Webb, Nicola
Madin, Zachary
Ward, James
Yusuf, Sagir
Baber, Chris
Hunt, Edmund R.
author_facet Milivojevic, Sanja
Sobhani, Mehdi
Webb, Nicola
Madin, Zachary
Ward, James
Yusuf, Sagir
Baber, Chris
Hunt, Edmund R.
contents Integrating robots into teams of humans is anticipated to bring significant capability improvements for tasks such as searching potentially hazardous buildings. Trust between humans and robots is recognized as a key enabler for human-robot teaming (HRT) activity: if trust during a mission falls below sufficient levels for cooperative tasks to be completed, it could critically affect success. Changes in trust could be particularly problematic in teams that have formed on an ad hoc basis (as might be expected in emergency situations) where team members may not have previously worked together. In such ad hoc teams, a foundational level of 'swift trust' may be fragile and challenging to sustain in the face of inevitable setbacks. We present results of an experiment focused on understanding trust building, violation and repair processes in ad hoc teams (one human and two robots). Trust violation occurred through robots becoming unresponsive, with limited communication and feedback. We perform exploratory analysis of a variety of data, including communications and performance logs, trust surveys and post-experiment interviews, toward understanding how autonomous systems can be designed into interdependent ad hoc human-robot teams where swift trust can be sustained.
format Preprint
id arxiv_https___arxiv_org_abs_2408_09531
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Swift Trust in Mobile Ad Hoc Human-Robot Teams
Milivojevic, Sanja
Sobhani, Mehdi
Webb, Nicola
Madin, Zachary
Ward, James
Yusuf, Sagir
Baber, Chris
Hunt, Edmund R.
Robotics
Integrating robots into teams of humans is anticipated to bring significant capability improvements for tasks such as searching potentially hazardous buildings. Trust between humans and robots is recognized as a key enabler for human-robot teaming (HRT) activity: if trust during a mission falls below sufficient levels for cooperative tasks to be completed, it could critically affect success. Changes in trust could be particularly problematic in teams that have formed on an ad hoc basis (as might be expected in emergency situations) where team members may not have previously worked together. In such ad hoc teams, a foundational level of 'swift trust' may be fragile and challenging to sustain in the face of inevitable setbacks. We present results of an experiment focused on understanding trust building, violation and repair processes in ad hoc teams (one human and two robots). Trust violation occurred through robots becoming unresponsive, with limited communication and feedback. We perform exploratory analysis of a variety of data, including communications and performance logs, trust surveys and post-experiment interviews, toward understanding how autonomous systems can be designed into interdependent ad hoc human-robot teams where swift trust can be sustained.
title Swift Trust in Mobile Ad Hoc Human-Robot Teams
topic Robotics
url https://arxiv.org/abs/2408.09531