WoW -- A System for Self-Service Collaborative Design Workshops

Fuente: arXiv
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Autori principali: Belkacem, Ilyasse, Ciorna, Vasile, Petry, Frank, Ghoniem, Mohammad
Natura: Preprint
Pubblicazione: 2024
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author Belkacem, Ilyasse
Ciorna, Vasile
Petry, Frank
Ghoniem, Mohammad
author_facet Belkacem, Ilyasse
Ciorna, Vasile
Petry, Frank
Ghoniem, Mohammad
contents In many working environments, users have to solve complex problems relying on large and multi-source data. Such problems require several experts to collaborate on solving them, or a single analyst to reconcile multiple complementary standpoints. Previous research has shown that wall-sized displays supports different collaboration styles, based most often on abstract tasks as proxies of real work. We present the design and implementation of WoW, short for ``Workspace on Wall'', a multi-user Web-based portal for collaborative meetings and workshops in multi-surface environments. We report on a two-year effort spanning context inquiry studies, system design iterations, development, and real testing rounds targeting design engineers in the tire industry. The pneumatic tires found on the market result from a highly collaborative and iterative development process that reconciles conflicting constraints through a series of product design workshops. WoW was found to be a flexible solution to build multi-view set-ups in a self-service manner and an effective means to access more content at once. Our users also felt more engaged in their collaborative problem-solving work using WoW than in conventional meeting rooms.
format Preprint
id arxiv_https___arxiv_org_abs_2408_09926
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle WoW -- A System for Self-Service Collaborative Design Workshops
Belkacem, Ilyasse
Ciorna, Vasile
Petry, Frank
Ghoniem, Mohammad
Human-Computer Interaction
H.5.2; H.5.3; H.4.2
In many working environments, users have to solve complex problems relying on large and multi-source data. Such problems require several experts to collaborate on solving them, or a single analyst to reconcile multiple complementary standpoints. Previous research has shown that wall-sized displays supports different collaboration styles, based most often on abstract tasks as proxies of real work. We present the design and implementation of WoW, short for ``Workspace on Wall'', a multi-user Web-based portal for collaborative meetings and workshops in multi-surface environments. We report on a two-year effort spanning context inquiry studies, system design iterations, development, and real testing rounds targeting design engineers in the tire industry. The pneumatic tires found on the market result from a highly collaborative and iterative development process that reconciles conflicting constraints through a series of product design workshops. WoW was found to be a flexible solution to build multi-view set-ups in a self-service manner and an effective means to access more content at once. Our users also felt more engaged in their collaborative problem-solving work using WoW than in conventional meeting rooms.
title WoW -- A System for Self-Service Collaborative Design Workshops
topic Human-Computer Interaction
H.5.2; H.5.3; H.4.2
url https://arxiv.org/abs/2408.09926