Proxona: Supporting Creators' Sensemaking and Ideation with LLM-Powered Audience Personas

Fuente: arXiv
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Autori principali: Choi, Yoonseo, Kang, Eun Jeong, Choi, Seulgi, Lee, Min Kyung, Kim, Juho
Natura: Preprint
Pubblicazione: 2024
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author Choi, Yoonseo
Kang, Eun Jeong
Choi, Seulgi
Lee, Min Kyung
Kim, Juho
author_facet Choi, Yoonseo
Kang, Eun Jeong
Choi, Seulgi
Lee, Min Kyung
Kim, Juho
contents A content creator's success depends on understanding their audience, but existing tools fail to provide in-depth insights and actionable feedback necessary for effectively targeting their audience. We present Proxona, an LLM-powered system that transforms static audience comments into interactive, multi-dimensional personas, allowing creators to engage with them to gain insights, gather simulated feedback, and refine content. Proxona distills audience traits from comments, into dimensions (categories) and values (attributes), then clusters them into interactive personas representing audience segments. Technical evaluations show that Proxona generates diverse dimensions and values, enabling the creation of personas that sufficiently reflect the audience and support data grounded conversation. User evaluation with 11 creators confirmed that Proxona helped creators discover hidden audiences, gain persona-informed insights on early-stage content, and allowed them to confidently employ strategies when iteratively creating storylines. Proxona introduces a novel creator-audience interaction framework and fosters a persona-driven, co-creative process.
format Preprint
id arxiv_https___arxiv_org_abs_2408_10937
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Proxona: Supporting Creators' Sensemaking and Ideation with LLM-Powered Audience Personas
Choi, Yoonseo
Kang, Eun Jeong
Choi, Seulgi
Lee, Min Kyung
Kim, Juho
Human-Computer Interaction
A content creator's success depends on understanding their audience, but existing tools fail to provide in-depth insights and actionable feedback necessary for effectively targeting their audience. We present Proxona, an LLM-powered system that transforms static audience comments into interactive, multi-dimensional personas, allowing creators to engage with them to gain insights, gather simulated feedback, and refine content. Proxona distills audience traits from comments, into dimensions (categories) and values (attributes), then clusters them into interactive personas representing audience segments. Technical evaluations show that Proxona generates diverse dimensions and values, enabling the creation of personas that sufficiently reflect the audience and support data grounded conversation. User evaluation with 11 creators confirmed that Proxona helped creators discover hidden audiences, gain persona-informed insights on early-stage content, and allowed them to confidently employ strategies when iteratively creating storylines. Proxona introduces a novel creator-audience interaction framework and fosters a persona-driven, co-creative process.
title Proxona: Supporting Creators' Sensemaking and Ideation with LLM-Powered Audience Personas
topic Human-Computer Interaction
url https://arxiv.org/abs/2408.10937