Strategic AI adoption in SMEs: A Prescriptive Framework

Fuente: arXiv
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Hauptverfasser: Hussain, Atif, Rizwan, Rana
Format: Preprint
Veröffentlicht: 2024
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author Hussain, Atif
Rizwan, Rana
author_facet Hussain, Atif
Rizwan, Rana
contents Artificial Intelligence (AI) is increasingly acknowledged as a vital component for the advancement and competitiveness of modern organizations, including small and medium enterprises (SMEs). However, the adoption of AI technologies in SMEs faces significant barriers, primarily related to cost, lack of technical skills, and employee acceptance. This study proposes a comprehensive, phased framework designed to facilitate the effective adoption of AI in SMEs by systematically addressing these barriers. The framework begins with raising awareness and securing commitment from leadership, followed by the adoption of low-cost, general-purpose AI tools to build technical competence and foster a positive attitude towards AI. As familiarity with AI technologies increases, the framework advocates for the integration of task-specific AI tools to enhance efficiency and productivity. Subsequently, it guides organizations towards the in-house development of generative AI tools, providing greater customization and control. Finally, the framework addresses the development of discriminative AI models to meet highly specific and precision-oriented tasks. By providing a structured and incremental approach, this framework ensures that SMEs can navigate the complexities of AI integration effectively, driving innovation, efficiency, and competitive advantage. This study contributes to the field by offering a practical, prescriptive framework tailored to the unique needs of SMEs, facilitating the successful adoption of AI technologies and positioning these organizations for sustained growth in a competitive landscape.
format Preprint
id arxiv_https___arxiv_org_abs_2408_11825
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Strategic AI adoption in SMEs: A Prescriptive Framework
Hussain, Atif
Rizwan, Rana
Computers and Society
Artificial Intelligence
Artificial Intelligence (AI) is increasingly acknowledged as a vital component for the advancement and competitiveness of modern organizations, including small and medium enterprises (SMEs). However, the adoption of AI technologies in SMEs faces significant barriers, primarily related to cost, lack of technical skills, and employee acceptance. This study proposes a comprehensive, phased framework designed to facilitate the effective adoption of AI in SMEs by systematically addressing these barriers. The framework begins with raising awareness and securing commitment from leadership, followed by the adoption of low-cost, general-purpose AI tools to build technical competence and foster a positive attitude towards AI. As familiarity with AI technologies increases, the framework advocates for the integration of task-specific AI tools to enhance efficiency and productivity. Subsequently, it guides organizations towards the in-house development of generative AI tools, providing greater customization and control. Finally, the framework addresses the development of discriminative AI models to meet highly specific and precision-oriented tasks. By providing a structured and incremental approach, this framework ensures that SMEs can navigate the complexities of AI integration effectively, driving innovation, efficiency, and competitive advantage. This study contributes to the field by offering a practical, prescriptive framework tailored to the unique needs of SMEs, facilitating the successful adoption of AI technologies and positioning these organizations for sustained growth in a competitive landscape.
title Strategic AI adoption in SMEs: A Prescriptive Framework
topic Computers and Society
Artificial Intelligence
url https://arxiv.org/abs/2408.11825