Investigating LLM Applications in E-Commerce

Fuente: arXiv
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Autores principales: Palen-Michel, Chester, Wang, Ruixiang, Zhang, Yipeng, Yu, David, Xu, Canran, Wu, Zhe
Formato: Preprint
Publicado: 2024
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author Palen-Michel, Chester
Wang, Ruixiang
Zhang, Yipeng
Yu, David
Xu, Canran
Wu, Zhe
author_facet Palen-Michel, Chester
Wang, Ruixiang
Zhang, Yipeng
Yu, David
Xu, Canran
Wu, Zhe
contents The emergence of Large Language Models (LLMs) has revolutionized natural language processing in various applications especially in e-commerce. One crucial step before the application of such LLMs in these fields is to understand and compare the performance in different use cases in such tasks. This paper explored the efficacy of LLMs in the e-commerce domain, focusing on instruction-tuning an open source LLM model with public e-commerce datasets of varying sizes and comparing the performance with the conventional models prevalent in industrial applications. We conducted a comprehensive comparison between LLMs and traditional pre-trained language models across specific tasks intrinsic to the e-commerce domain, namely classification, generation, summarization, and named entity recognition (NER). Furthermore, we examined the effectiveness of the current niche industrial application of very large LLM, using in-context learning, in e-commerce specific tasks. Our findings indicate that few-shot inference with very large LLMs often does not outperform fine-tuning smaller pre-trained models, underscoring the importance of task-specific model optimization.Additionally, we investigated different training methodologies such as single-task training, mixed-task training, and LoRA merging both within domain/tasks and between different tasks. Through rigorous experimentation and analysis, this paper offers valuable insights into the potential effectiveness of LLMs to advance natural language processing capabilities within the e-commerce industry.
format Preprint
id arxiv_https___arxiv_org_abs_2408_12779
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Investigating LLM Applications in E-Commerce
Palen-Michel, Chester
Wang, Ruixiang
Zhang, Yipeng
Yu, David
Xu, Canran
Wu, Zhe
Computation and Language
Artificial Intelligence
The emergence of Large Language Models (LLMs) has revolutionized natural language processing in various applications especially in e-commerce. One crucial step before the application of such LLMs in these fields is to understand and compare the performance in different use cases in such tasks. This paper explored the efficacy of LLMs in the e-commerce domain, focusing on instruction-tuning an open source LLM model with public e-commerce datasets of varying sizes and comparing the performance with the conventional models prevalent in industrial applications. We conducted a comprehensive comparison between LLMs and traditional pre-trained language models across specific tasks intrinsic to the e-commerce domain, namely classification, generation, summarization, and named entity recognition (NER). Furthermore, we examined the effectiveness of the current niche industrial application of very large LLM, using in-context learning, in e-commerce specific tasks. Our findings indicate that few-shot inference with very large LLMs often does not outperform fine-tuning smaller pre-trained models, underscoring the importance of task-specific model optimization.Additionally, we investigated different training methodologies such as single-task training, mixed-task training, and LoRA merging both within domain/tasks and between different tasks. Through rigorous experimentation and analysis, this paper offers valuable insights into the potential effectiveness of LLMs to advance natural language processing capabilities within the e-commerce industry.
title Investigating LLM Applications in E-Commerce
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2408.12779