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Main Authors: Sun, Chongyan, Lin, Ken, Wang, Shiwei, Wu, Hulong, Fu, Chengfei, Wang, Zhen
Format: Preprint
Published: 2024
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Online Access:https://arxiv.org/abs/2408.13338
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author Sun, Chongyan
Lin, Ken
Wang, Shiwei
Wu, Hulong
Fu, Chengfei
Wang, Zhen
author_facet Sun, Chongyan
Lin, Ken
Wang, Shiwei
Wu, Hulong
Fu, Chengfei
Wang, Zhen
contents This paper introduces LalaEval, a holistic framework designed for the human evaluation of domain-specific large language models (LLMs). LalaEval proposes a comprehensive suite of end-to-end protocols that cover five main components including domain specification, criteria establishment, benchmark dataset creation, construction of evaluation rubrics, and thorough analysis and interpretation of evaluation outcomes. This initiative aims to fill a crucial research gap by providing a systematic methodology for conducting standardized human evaluations within specific domains, a practice that, despite its widespread application, lacks substantial coverage in the literature and human evaluation are often criticized to be less reliable due to subjective factors, so standardized procedures adapted to the nuanced requirements of specific domains or even individual organizations are in great need. Furthermore, the paper demonstrates the framework's application within the logistics industry, presenting domain-specific evaluation benchmarks, datasets, and a comparative analysis of LLMs for the logistics domain use, highlighting the framework's capacity to elucidate performance differences and guide model selection and development for domain-specific LLMs. Through real-world deployment, the paper underscores the framework's effectiveness in advancing the field of domain-specific LLM evaluation, thereby contributing significantly to the ongoing discussion on LLMs' practical utility and performance in domain-specific applications.
format Preprint
id arxiv_https___arxiv_org_abs_2408_13338
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle LalaEval: A Holistic Human Evaluation Framework for Domain-Specific Large Language Models
Sun, Chongyan
Lin, Ken
Wang, Shiwei
Wu, Hulong
Fu, Chengfei
Wang, Zhen
Human-Computer Interaction
Artificial Intelligence
Computation and Language
This paper introduces LalaEval, a holistic framework designed for the human evaluation of domain-specific large language models (LLMs). LalaEval proposes a comprehensive suite of end-to-end protocols that cover five main components including domain specification, criteria establishment, benchmark dataset creation, construction of evaluation rubrics, and thorough analysis and interpretation of evaluation outcomes. This initiative aims to fill a crucial research gap by providing a systematic methodology for conducting standardized human evaluations within specific domains, a practice that, despite its widespread application, lacks substantial coverage in the literature and human evaluation are often criticized to be less reliable due to subjective factors, so standardized procedures adapted to the nuanced requirements of specific domains or even individual organizations are in great need. Furthermore, the paper demonstrates the framework's application within the logistics industry, presenting domain-specific evaluation benchmarks, datasets, and a comparative analysis of LLMs for the logistics domain use, highlighting the framework's capacity to elucidate performance differences and guide model selection and development for domain-specific LLMs. Through real-world deployment, the paper underscores the framework's effectiveness in advancing the field of domain-specific LLM evaluation, thereby contributing significantly to the ongoing discussion on LLMs' practical utility and performance in domain-specific applications.
title LalaEval: A Holistic Human Evaluation Framework for Domain-Specific Large Language Models
topic Human-Computer Interaction
Artificial Intelligence
Computation and Language
url https://arxiv.org/abs/2408.13338