Regaining Trust: Impact of Transparent User Interface Design on Acceptance of Camera-Based In-Car Health Monitoring Systems

Fuente: arXiv
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Main Authors: Sandhaus, Hauke, Choksi, Madiha Zahrah, Ju, Wendy
Format: Preprint
Published: 2024
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author Sandhaus, Hauke
Choksi, Madiha Zahrah
Ju, Wendy
author_facet Sandhaus, Hauke
Choksi, Madiha Zahrah
Ju, Wendy
contents Introducing in-car health monitoring systems offers substantial potential to improve driver safety. However, camera-based sensing technologies introduce significant privacy concerns. This study investigates the impact of transparent user interface design on user acceptance of these systems. We conducted an online study with 42 participants using prototypes varying in transparency, choice, and deception levels. The prototypes included three onboarding designs: (1) a traditional Terms and Conditions text, (2) a Business Nudge design that subtly encouraged users to accept default data-sharing options, and (3) a Transparent Walk-Through that provided clear, step-by-step explanations of data use and privacy policies. Our findings indicate that transparent design significantly affects user experience measures, including perceived creepiness, trust in data use, and trustworthiness of content. Transparent onboarding processes enhanced user experience and trust without significantly increasing onboarding time. These findings offer practical guidance for designing user-friendly and privacy-respecting in-car health monitoring systems.
format Preprint
id arxiv_https___arxiv_org_abs_2408_15177
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Regaining Trust: Impact of Transparent User Interface Design on Acceptance of Camera-Based In-Car Health Monitoring Systems
Sandhaus, Hauke
Choksi, Madiha Zahrah
Ju, Wendy
Human-Computer Interaction
H.5.2; K.6.5
Introducing in-car health monitoring systems offers substantial potential to improve driver safety. However, camera-based sensing technologies introduce significant privacy concerns. This study investigates the impact of transparent user interface design on user acceptance of these systems. We conducted an online study with 42 participants using prototypes varying in transparency, choice, and deception levels. The prototypes included three onboarding designs: (1) a traditional Terms and Conditions text, (2) a Business Nudge design that subtly encouraged users to accept default data-sharing options, and (3) a Transparent Walk-Through that provided clear, step-by-step explanations of data use and privacy policies. Our findings indicate that transparent design significantly affects user experience measures, including perceived creepiness, trust in data use, and trustworthiness of content. Transparent onboarding processes enhanced user experience and trust without significantly increasing onboarding time. These findings offer practical guidance for designing user-friendly and privacy-respecting in-car health monitoring systems.
title Regaining Trust: Impact of Transparent User Interface Design on Acceptance of Camera-Based In-Car Health Monitoring Systems
topic Human-Computer Interaction
H.5.2; K.6.5
url https://arxiv.org/abs/2408.15177