Examining Caregiving Roles to Differentiate the Effects of Using a Mobile App for Community Oversight for Privacy and Security

Fuente: arXiv
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Hauptverfasser: Akter, Mamtaj, Kropczynski, Jess, Lipford, Heather, Wisniewski, Pamela
Format: Preprint
Veröffentlicht: 2024
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author Akter, Mamtaj
Kropczynski, Jess
Lipford, Heather
Wisniewski, Pamela
author_facet Akter, Mamtaj
Kropczynski, Jess
Lipford, Heather
Wisniewski, Pamela
contents We conducted a 4-week field study with 101 smartphone users who self-organized into 22 small groups of family, friends, and neighbors to use ``CO-oPS,'' a mobile app for co-managing mobile privacy and security. We differentiated between those who provided oversight (i.e., caregivers) and those who did not (i.e., caregivees) to examine differential effects on their experiences and behaviors while using CO-oPS. Caregivers reported higher power use, community trust, belonging, collective efficacy, and self-efficacy than caregivees. Both groups' self-efficacy and collective efficacy for mobile privacy and security increased after using CO-oPS. However, this increase was significantly stronger for caregivees. Our research demonstrates how community-based approaches can benefit people who need additional help managing their digital privacy and security. We provide recommendations to support community-based oversight for managing privacy and security within communities of different roles and skills.
format Preprint
id arxiv_https___arxiv_org_abs_2409_02364
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Examining Caregiving Roles to Differentiate the Effects of Using a Mobile App for Community Oversight for Privacy and Security
Akter, Mamtaj
Kropczynski, Jess
Lipford, Heather
Wisniewski, Pamela
Human-Computer Interaction
We conducted a 4-week field study with 101 smartphone users who self-organized into 22 small groups of family, friends, and neighbors to use ``CO-oPS,'' a mobile app for co-managing mobile privacy and security. We differentiated between those who provided oversight (i.e., caregivers) and those who did not (i.e., caregivees) to examine differential effects on their experiences and behaviors while using CO-oPS. Caregivers reported higher power use, community trust, belonging, collective efficacy, and self-efficacy than caregivees. Both groups' self-efficacy and collective efficacy for mobile privacy and security increased after using CO-oPS. However, this increase was significantly stronger for caregivees. Our research demonstrates how community-based approaches can benefit people who need additional help managing their digital privacy and security. We provide recommendations to support community-based oversight for managing privacy and security within communities of different roles and skills.
title Examining Caregiving Roles to Differentiate the Effects of Using a Mobile App for Community Oversight for Privacy and Security
topic Human-Computer Interaction
url https://arxiv.org/abs/2409.02364