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Main Authors: Weisswange, Thomas H., Javed, Hifza, Dietrich, Manuel, Jung, Malte F., Jamali, Nawid
Format: Preprint
Published: 2024
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Online Access:https://arxiv.org/abs/2409.06557
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author Weisswange, Thomas H.
Javed, Hifza
Dietrich, Manuel
Jung, Malte F.
Jamali, Nawid
author_facet Weisswange, Thomas H.
Javed, Hifza
Dietrich, Manuel
Jung, Malte F.
Jamali, Nawid
contents Group processes refer to the dynamics that occur within a group and are critical for understanding how groups function. With robots being increasingly placed within small groups, improving these processes has emerged as an important application of social robotics. Social Mediation Robots elicit behavioral change within groups by deliberately influencing the processes of groups. While research in this field has demonstrated that robots can effectively affect interpersonal dynamics, there is a notable gap in integrating these insights to develop coherent understanding and theory. We present a scoping review of literature targeting changes in social interactions between multiple humans through intentional action from robotic agents. To guide our review, we adapt the classical Input-Process-Output (I-P-O) models that we call "Mediation I-P-O model". We evaluated 1633 publications, which yielded 89 distinct social mediation concepts. We construct 11 mediation approaches robots can use to shape processes in small groups and teams. This work strives to produce generalizable insights and evaluate the extent to which the potential of social mediation through robots has been realized thus far. We hope that the proposed framework encourages a holistic approach to the study of social mediation and provides a foundation to standardize future reporting in the domain.
format Preprint
id arxiv_https___arxiv_org_abs_2409_06557
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Social Mediation through Robots -- A Scoping Review on Improving Group Interactions through Directed Robot Action using an Extended Group Process Model
Weisswange, Thomas H.
Javed, Hifza
Dietrich, Manuel
Jung, Malte F.
Jamali, Nawid
Robotics
Human-Computer Interaction
Group processes refer to the dynamics that occur within a group and are critical for understanding how groups function. With robots being increasingly placed within small groups, improving these processes has emerged as an important application of social robotics. Social Mediation Robots elicit behavioral change within groups by deliberately influencing the processes of groups. While research in this field has demonstrated that robots can effectively affect interpersonal dynamics, there is a notable gap in integrating these insights to develop coherent understanding and theory. We present a scoping review of literature targeting changes in social interactions between multiple humans through intentional action from robotic agents. To guide our review, we adapt the classical Input-Process-Output (I-P-O) models that we call "Mediation I-P-O model". We evaluated 1633 publications, which yielded 89 distinct social mediation concepts. We construct 11 mediation approaches robots can use to shape processes in small groups and teams. This work strives to produce generalizable insights and evaluate the extent to which the potential of social mediation through robots has been realized thus far. We hope that the proposed framework encourages a holistic approach to the study of social mediation and provides a foundation to standardize future reporting in the domain.
title Social Mediation through Robots -- A Scoping Review on Improving Group Interactions through Directed Robot Action using an Extended Group Process Model
topic Robotics
Human-Computer Interaction
url https://arxiv.org/abs/2409.06557