Designing Resource Allocation Tools to Promote Fair Allocation: Do Visualization and Information Framing Matter?

Fuente: arXiv
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Hauptverfasser: Verma, Arnav, Morais, Luiz, Dragicevic, Pierre, Chevalier, Fanny
Format: Preprint
Veröffentlicht: 2024
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author Verma, Arnav
Morais, Luiz
Dragicevic, Pierre
Chevalier, Fanny
author_facet Verma, Arnav
Morais, Luiz
Dragicevic, Pierre
Chevalier, Fanny
contents Studies on human decision-making focused on humanitarian aid have found that cognitive biases can hinder the fair allocation of resources. However, few HCI and Information Visualization studies have explored ways to overcome those cognitive biases. This work investigates whether the design of interactive resource allocation tools can help to promote allocation fairness. We specifically study the effect of presentation format (using text or visualization) and a specific framing strategy (showing resources allocated to groups or individuals). In our three crowdsourced experiments, we provided different tool designs to split money between two fictional programs that benefit two distinct communities. Our main finding indicates that individual-framed visualizations and text may be able to curb unfair allocations caused by group-framed designs. This work opens new perspectives that can motivate research on how interactive tools and visualizations can be engineered to combat cognitive biases that lead to inequitable decisions.
format Preprint
id arxiv_https___arxiv_org_abs_2409_06688
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Designing Resource Allocation Tools to Promote Fair Allocation: Do Visualization and Information Framing Matter?
Verma, Arnav
Morais, Luiz
Dragicevic, Pierre
Chevalier, Fanny
Human-Computer Interaction
Computers and Society
H.5.0
Studies on human decision-making focused on humanitarian aid have found that cognitive biases can hinder the fair allocation of resources. However, few HCI and Information Visualization studies have explored ways to overcome those cognitive biases. This work investigates whether the design of interactive resource allocation tools can help to promote allocation fairness. We specifically study the effect of presentation format (using text or visualization) and a specific framing strategy (showing resources allocated to groups or individuals). In our three crowdsourced experiments, we provided different tool designs to split money between two fictional programs that benefit two distinct communities. Our main finding indicates that individual-framed visualizations and text may be able to curb unfair allocations caused by group-framed designs. This work opens new perspectives that can motivate research on how interactive tools and visualizations can be engineered to combat cognitive biases that lead to inequitable decisions.
title Designing Resource Allocation Tools to Promote Fair Allocation: Do Visualization and Information Framing Matter?
topic Human-Computer Interaction
Computers and Society
H.5.0
url https://arxiv.org/abs/2409.06688