Real or Robotic? Assessing Whether LLMs Accurately Simulate Qualities of Human Responses in Dialogue

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Main Authors: Ivey, Jonathan, Kumar, Shivani, Liu, Jiayu, Shen, Hua, Rakshit, Sushrita, Raju, Rohan, Zhang, Haotian, Ananthasubramaniam, Aparna, Kim, Junghwan, Yi, Bowen, Wright, Dustin, Israeli, Abraham, Møller, Anders Giovanni, Zhang, Lechen, Jurgens, David
Format: Preprint
Published: 2024
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author Ivey, Jonathan
Kumar, Shivani
Liu, Jiayu
Shen, Hua
Rakshit, Sushrita
Raju, Rohan
Zhang, Haotian
Ananthasubramaniam, Aparna
Kim, Junghwan
Yi, Bowen
Wright, Dustin
Israeli, Abraham
Møller, Anders Giovanni
Zhang, Lechen
Jurgens, David
author_facet Ivey, Jonathan
Kumar, Shivani
Liu, Jiayu
Shen, Hua
Rakshit, Sushrita
Raju, Rohan
Zhang, Haotian
Ananthasubramaniam, Aparna
Kim, Junghwan
Yi, Bowen
Wright, Dustin
Israeli, Abraham
Møller, Anders Giovanni
Zhang, Lechen
Jurgens, David
contents Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs) to simulate both human-human and human-LLM interactions, as they have been shown to generate convincingly human-like text in many settings. However, to what extent do LLM-based simulations \textit{actually} reflect human dialogues? In this work, we answer this question by generating a large-scale dataset of 100,000 paired LLM-LLM and human-LLM dialogues from the WildChat dataset and quantifying how well the LLM simulations align with their human counterparts. Overall, we find relatively low alignment between simulations and human interactions, demonstrating a systematic divergence along the multiple textual properties, including style and content. Further, in comparisons of English, Chinese, and Russian dialogues, we find that models perform similarly. Our results suggest that LLMs generally perform better when the human themself writes in a way that is more similar to the LLM's own style.
format Preprint
id arxiv_https___arxiv_org_abs_2409_08330
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Real or Robotic? Assessing Whether LLMs Accurately Simulate Qualities of Human Responses in Dialogue
Ivey, Jonathan
Kumar, Shivani
Liu, Jiayu
Shen, Hua
Rakshit, Sushrita
Raju, Rohan
Zhang, Haotian
Ananthasubramaniam, Aparna
Kim, Junghwan
Yi, Bowen
Wright, Dustin
Israeli, Abraham
Møller, Anders Giovanni
Zhang, Lechen
Jurgens, David
Computation and Language
Computers and Society
Human-Computer Interaction
Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs) to simulate both human-human and human-LLM interactions, as they have been shown to generate convincingly human-like text in many settings. However, to what extent do LLM-based simulations \textit{actually} reflect human dialogues? In this work, we answer this question by generating a large-scale dataset of 100,000 paired LLM-LLM and human-LLM dialogues from the WildChat dataset and quantifying how well the LLM simulations align with their human counterparts. Overall, we find relatively low alignment between simulations and human interactions, demonstrating a systematic divergence along the multiple textual properties, including style and content. Further, in comparisons of English, Chinese, and Russian dialogues, we find that models perform similarly. Our results suggest that LLMs generally perform better when the human themself writes in a way that is more similar to the LLM's own style.
title Real or Robotic? Assessing Whether LLMs Accurately Simulate Qualities of Human Responses in Dialogue
topic Computation and Language
Computers and Society
Human-Computer Interaction
url https://arxiv.org/abs/2409.08330