Beyond Functionality: Co-Designing Voice User Interfaces for Older Adults' Well-being
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arXiv
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| Auteurs principaux: | , , , |
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| Format: | Preprint |
| Publié: |
2024
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| _version_ | 1866910602096541696 |
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| author | Hu, Xinhui Desai, Smit Lundy, Morgan Chin, Jessie |
| author_facet | Hu, Xinhui Desai, Smit Lundy, Morgan Chin, Jessie |
| contents | The global population is rapidly aging, necessitating technologies that promote healthy aging. Voice User Interfaces (VUIs), leveraging natural language interaction, offer a promising solution for older adults due to their ease of use. However, current design practices often overemphasize functionality, neglecting older adults' complex aspirations, psychological well-being, and social connectedness. To address this gap, we conducted co-design sessions with 20 older adults employing an empathic design approach. Half of the participants interacted with a probe involving health information learning, while the others focused on a probe related to exercise. This method engaged participants in collaborative activities to uncover non-functional requirements early in the design process. Results indicate that when encouraged to share their needs within a social context, older adults revealed a range of sensory, aesthetic, hedonic, and social preferences and, more importantly, the specific personas of VUIs. These insights inform the relative importance of these factors in VUI design. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2409_08449 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | Beyond Functionality: Co-Designing Voice User Interfaces for Older Adults' Well-being Hu, Xinhui Desai, Smit Lundy, Morgan Chin, Jessie Human-Computer Interaction The global population is rapidly aging, necessitating technologies that promote healthy aging. Voice User Interfaces (VUIs), leveraging natural language interaction, offer a promising solution for older adults due to their ease of use. However, current design practices often overemphasize functionality, neglecting older adults' complex aspirations, psychological well-being, and social connectedness. To address this gap, we conducted co-design sessions with 20 older adults employing an empathic design approach. Half of the participants interacted with a probe involving health information learning, while the others focused on a probe related to exercise. This method engaged participants in collaborative activities to uncover non-functional requirements early in the design process. Results indicate that when encouraged to share their needs within a social context, older adults revealed a range of sensory, aesthetic, hedonic, and social preferences and, more importantly, the specific personas of VUIs. These insights inform the relative importance of these factors in VUI design. |
| title | Beyond Functionality: Co-Designing Voice User Interfaces for Older Adults' Well-being |
| topic | Human-Computer Interaction |
| url | https://arxiv.org/abs/2409.08449 |