Community Fact-Checks Trigger Moral Outrage in Replies to Misleading Posts on Social Media
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arXiv
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| Main Authors: | , , , |
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| Format: | Preprint |
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2024
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| _version_ | 1866910800655941632 |
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| author | Chuai, Yuwei Sergeeva, Anastasia Lenzini, Gabriele Pröllochs, Nicolas |
| author_facet | Chuai, Yuwei Sergeeva, Anastasia Lenzini, Gabriele Pröllochs, Nicolas |
| contents | Displaying community fact-checks is a promising approach to reduce engagement with misinformation on social media. However, how users respond to misleading content emotionally after community fact-checks are displayed on posts is unclear. Here, we employ quasi-experimental methods to causally analyze changes in sentiments and (moral) emotions in replies to misleading posts following the display of community fact-checks. Our evaluation is based on a large-scale panel dataset comprising N=2,225,260 replies across 1841 source posts from X's Community Notes platform. We find that informing users about falsehoods through community fact-checks significantly increases negativity (by 7.3%), anger (by 13.2%), disgust (by 4.7%), and moral outrage (by 16.0%) in the corresponding replies. These results indicate that users perceive spreading misinformation as a violation of social norms and that those who spread misinformation should expect negative reactions once their content is debunked. We derive important implications for the design of community-based fact-checking systems. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2409_08829 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | Community Fact-Checks Trigger Moral Outrage in Replies to Misleading Posts on Social Media Chuai, Yuwei Sergeeva, Anastasia Lenzini, Gabriele Pröllochs, Nicolas Social and Information Networks Human-Computer Interaction Displaying community fact-checks is a promising approach to reduce engagement with misinformation on social media. However, how users respond to misleading content emotionally after community fact-checks are displayed on posts is unclear. Here, we employ quasi-experimental methods to causally analyze changes in sentiments and (moral) emotions in replies to misleading posts following the display of community fact-checks. Our evaluation is based on a large-scale panel dataset comprising N=2,225,260 replies across 1841 source posts from X's Community Notes platform. We find that informing users about falsehoods through community fact-checks significantly increases negativity (by 7.3%), anger (by 13.2%), disgust (by 4.7%), and moral outrage (by 16.0%) in the corresponding replies. These results indicate that users perceive spreading misinformation as a violation of social norms and that those who spread misinformation should expect negative reactions once their content is debunked. We derive important implications for the design of community-based fact-checking systems. |
| title | Community Fact-Checks Trigger Moral Outrage in Replies to Misleading Posts on Social Media |
| topic | Social and Information Networks Human-Computer Interaction |
| url | https://arxiv.org/abs/2409.08829 |