Beyond Relevance: Improving User Engagement by Personalization for Short-Video Search

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Hauptverfasser: Bao, Wentian, Liu, Hu, Zheng, Kai, Zhang, Chao, Zhang, Shunyu, Yu, Enyun, Ou, Wenwu, Song, Yang
Format: Preprint
Veröffentlicht: 2024
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author Bao, Wentian
Liu, Hu
Zheng, Kai
Zhang, Chao
Zhang, Shunyu
Yu, Enyun
Ou, Wenwu
Song, Yang
author_facet Bao, Wentian
Liu, Hu
Zheng, Kai
Zhang, Chao
Zhang, Shunyu
Yu, Enyun
Ou, Wenwu
Song, Yang
contents Personalized search has been extensively studied in various applications, including web search, e-commerce, social networks, etc. With the soaring popularity of short-video platforms, exemplified by TikTok and Kuaishou, the question arises: can personalization elevate the realm of short-video search, and if so, which techniques hold the key? In this work, we introduce $\text{PR}^2$, a novel and comprehensive solution for personalizing short-video search, where $\text{PR}^2$ stands for the Personalized Retrieval and Ranking augmented search system. Specifically, $\text{PR}^2$ leverages query-relevant collaborative filtering and personalized dense retrieval to extract relevant and individually tailored content from a large-scale video corpus. Furthermore, it utilizes the QIN (Query-Dominate User Interest Network) ranking model, to effectively harness user long-term preferences and real-time behaviors, and efficiently learn from user various implicit feedback through a multi-task learning framework. By deploying the $\text{PR}^2$ in production system, we have achieved the most remarkable user engagement improvements in recent years: a 10.2% increase in CTR@10, a notable 20% surge in video watch time, and a 1.6% uplift of search DAU. We believe the practical insights presented in this work are valuable especially for building and improving personalized search systems for the short video platforms.
format Preprint
id arxiv_https___arxiv_org_abs_2409_11281
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Beyond Relevance: Improving User Engagement by Personalization for Short-Video Search
Bao, Wentian
Liu, Hu
Zheng, Kai
Zhang, Chao
Zhang, Shunyu
Yu, Enyun
Ou, Wenwu
Song, Yang
Information Retrieval
Personalized search has been extensively studied in various applications, including web search, e-commerce, social networks, etc. With the soaring popularity of short-video platforms, exemplified by TikTok and Kuaishou, the question arises: can personalization elevate the realm of short-video search, and if so, which techniques hold the key? In this work, we introduce $\text{PR}^2$, a novel and comprehensive solution for personalizing short-video search, where $\text{PR}^2$ stands for the Personalized Retrieval and Ranking augmented search system. Specifically, $\text{PR}^2$ leverages query-relevant collaborative filtering and personalized dense retrieval to extract relevant and individually tailored content from a large-scale video corpus. Furthermore, it utilizes the QIN (Query-Dominate User Interest Network) ranking model, to effectively harness user long-term preferences and real-time behaviors, and efficiently learn from user various implicit feedback through a multi-task learning framework. By deploying the $\text{PR}^2$ in production system, we have achieved the most remarkable user engagement improvements in recent years: a 10.2% increase in CTR@10, a notable 20% surge in video watch time, and a 1.6% uplift of search DAU. We believe the practical insights presented in this work are valuable especially for building and improving personalized search systems for the short video platforms.
title Beyond Relevance: Improving User Engagement by Personalization for Short-Video Search
topic Information Retrieval
url https://arxiv.org/abs/2409.11281