Minimizing Live Experiments in Recommender Systems: User Simulation to Evaluate Preference Elicitation Policies

Fuente: arXiv
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Autori principali: Hsu, Chih-Wei, Mladenov, Martin, Meshi, Ofer, Pine, James, Pham, Hubert, Li, Shane, Liang, Xujian, Polishko, Anton, Yang, Li, Scheetz, Ben, Boutilier, Craig
Natura: Preprint
Pubblicazione: 2024
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author Hsu, Chih-Wei
Mladenov, Martin
Meshi, Ofer
Pine, James
Pham, Hubert
Li, Shane
Liang, Xujian
Polishko, Anton
Yang, Li
Scheetz, Ben
Boutilier, Craig
author_facet Hsu, Chih-Wei
Mladenov, Martin
Meshi, Ofer
Pine, James
Pham, Hubert
Li, Shane
Liang, Xujian
Polishko, Anton
Yang, Li
Scheetz, Ben
Boutilier, Craig
contents Evaluation of policies in recommender systems typically involves A/B testing using live experiments on real users to assess a new policy's impact on relevant metrics. This ``gold standard'' comes at a high cost, however, in terms of cycle time, user cost, and potential user retention. In developing policies for ``onboarding'' new users, these costs can be especially problematic, since on-boarding occurs only once. In this work, we describe a simulation methodology used to augment (and reduce) the use of live experiments. We illustrate its deployment for the evaluation of ``preference elicitation'' algorithms used to onboard new users of the YouTube Music platform. By developing counterfactually robust user behavior models, and a simulation service that couples such models with production infrastructure, we are able to test new algorithms in a way that reliably predicts their performance on key metrics when deployed live. We describe our domain, our simulation models and platform, results of experiments and deployment, and suggest future steps needed to further realistic simulation as a powerful complement to live experiments.
format Preprint
id arxiv_https___arxiv_org_abs_2409_17436
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Minimizing Live Experiments in Recommender Systems: User Simulation to Evaluate Preference Elicitation Policies
Hsu, Chih-Wei
Mladenov, Martin
Meshi, Ofer
Pine, James
Pham, Hubert
Li, Shane
Liang, Xujian
Polishko, Anton
Yang, Li
Scheetz, Ben
Boutilier, Craig
Information Retrieval
Machine Learning
Evaluation of policies in recommender systems typically involves A/B testing using live experiments on real users to assess a new policy's impact on relevant metrics. This ``gold standard'' comes at a high cost, however, in terms of cycle time, user cost, and potential user retention. In developing policies for ``onboarding'' new users, these costs can be especially problematic, since on-boarding occurs only once. In this work, we describe a simulation methodology used to augment (and reduce) the use of live experiments. We illustrate its deployment for the evaluation of ``preference elicitation'' algorithms used to onboard new users of the YouTube Music platform. By developing counterfactually robust user behavior models, and a simulation service that couples such models with production infrastructure, we are able to test new algorithms in a way that reliably predicts their performance on key metrics when deployed live. We describe our domain, our simulation models and platform, results of experiments and deployment, and suggest future steps needed to further realistic simulation as a powerful complement to live experiments.
title Minimizing Live Experiments in Recommender Systems: User Simulation to Evaluate Preference Elicitation Policies
topic Information Retrieval
Machine Learning
url https://arxiv.org/abs/2409.17436