Participatory design: A systematic review and insights for future practice

Fuente: arXiv
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Main Authors: Wacnik, Peter, Daly, Shanna, Verma, Aditi
Format: Preprint
Published: 2024
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author Wacnik, Peter
Daly, Shanna
Verma, Aditi
author_facet Wacnik, Peter
Daly, Shanna
Verma, Aditi
contents Participatory Design -- an iterative, flexible design process that uses the close involvement of stakeholders, most often end users -- is growing in use across design disciplines. As an increasing number of practitioners turn to Participatory Design (PD), it has become less rigidly defined, with stakeholders engaged to varying degrees through the use of disjointed techniques. This ambiguous understanding can be counterproductive when discussing PD processes. Our findings synthesize key decisions and approaches from design peers that can support others in engaging in PD practice. We investigated how scholars report the use of Participatory Design in the field through a systematic literature review. We found that a majority of PD literature examined specific case studies of PD (53 of 88 articles), with the design of intangible systems representing the most common design context (61 of 88 articles). Stakeholders most often participated throughout multiple stages of a design process (65 of 88 articles), recruited in a variety of ways and engaged in several of the 14 specific participatory techniques identified. This systematic review provides today's practitioners synthesized learnings from past Participatory Design processes to inform and improve future use of PD, attempting to remedy inequitable design by engaging directly with stakeholders and users.
format Preprint
id arxiv_https___arxiv_org_abs_2409_17952
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Participatory design: A systematic review and insights for future practice
Wacnik, Peter
Daly, Shanna
Verma, Aditi
Human-Computer Interaction
Computers and Society
Physics and Society
Participatory Design -- an iterative, flexible design process that uses the close involvement of stakeholders, most often end users -- is growing in use across design disciplines. As an increasing number of practitioners turn to Participatory Design (PD), it has become less rigidly defined, with stakeholders engaged to varying degrees through the use of disjointed techniques. This ambiguous understanding can be counterproductive when discussing PD processes. Our findings synthesize key decisions and approaches from design peers that can support others in engaging in PD practice. We investigated how scholars report the use of Participatory Design in the field through a systematic literature review. We found that a majority of PD literature examined specific case studies of PD (53 of 88 articles), with the design of intangible systems representing the most common design context (61 of 88 articles). Stakeholders most often participated throughout multiple stages of a design process (65 of 88 articles), recruited in a variety of ways and engaged in several of the 14 specific participatory techniques identified. This systematic review provides today's practitioners synthesized learnings from past Participatory Design processes to inform and improve future use of PD, attempting to remedy inequitable design by engaging directly with stakeholders and users.
title Participatory design: A systematic review and insights for future practice
topic Human-Computer Interaction
Computers and Society
Physics and Society
url https://arxiv.org/abs/2409.17952