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Hauptverfasser: Tran, Thi Ngoc Trang, Erdeniz, Seda Polat, Felfernig, Alexander, Lubos, Sebastian, El-Mansi, Merfat, Le, Viet-Man
Format: Preprint
Veröffentlicht: 2024
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Online-Zugang:https://arxiv.org/abs/2409.18690
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author Tran, Thi Ngoc Trang
Erdeniz, Seda Polat
Felfernig, Alexander
Lubos, Sebastian
El-Mansi, Merfat
Le, Viet-Man
author_facet Tran, Thi Ngoc Trang
Erdeniz, Seda Polat
Felfernig, Alexander
Lubos, Sebastian
El-Mansi, Merfat
Le, Viet-Man
contents Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user's trust in a recommendation, persuading a user to purchase specific items, or increasing the understanding of the reasons behind a recommendation. In this paper, we discuss the concept of "sustainability-aware persuasive explanations" which we regard as a major concept to support the achievement of the mentioned SDGs. Such explanations are orthogonal to most existing explanation approaches since they focus on a "less is more" principle, which per se is not included in existing e-commerce platforms. Based on a user study in three item domains, we analyze the potential impacts of sustainability-aware persuasive explanations. The study results are promising regarding user acceptance and the potential impacts of such explanations.
format Preprint
id arxiv_https___arxiv_org_abs_2409_18690
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Less is More: Towards Sustainability-Aware Persuasive Explanations in Recommender Systems
Tran, Thi Ngoc Trang
Erdeniz, Seda Polat
Felfernig, Alexander
Lubos, Sebastian
El-Mansi, Merfat
Le, Viet-Man
Information Retrieval
Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user's trust in a recommendation, persuading a user to purchase specific items, or increasing the understanding of the reasons behind a recommendation. In this paper, we discuss the concept of "sustainability-aware persuasive explanations" which we regard as a major concept to support the achievement of the mentioned SDGs. Such explanations are orthogonal to most existing explanation approaches since they focus on a "less is more" principle, which per se is not included in existing e-commerce platforms. Based on a user study in three item domains, we analyze the potential impacts of sustainability-aware persuasive explanations. The study results are promising regarding user acceptance and the potential impacts of such explanations.
title Less is More: Towards Sustainability-Aware Persuasive Explanations in Recommender Systems
topic Information Retrieval
url https://arxiv.org/abs/2409.18690