HealthQ: Unveiling Questioning Capabilities of LLM Chains in Healthcare Conversations

Fuente: arXiv
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Autori principali: Wang, Ziyu, Li, Hao, Huang, Di, Kim, Hye-Sung, Shin, Chae-Won, Rahmani, Amir M.
Natura: Preprint
Pubblicazione: 2024
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author Wang, Ziyu
Li, Hao
Huang, Di
Kim, Hye-Sung
Shin, Chae-Won
Rahmani, Amir M.
author_facet Wang, Ziyu
Li, Hao
Huang, Di
Kim, Hye-Sung
Shin, Chae-Won
Rahmani, Amir M.
contents Effective patient care in digital healthcare requires large language models (LLMs) that not only answer questions but also actively gather critical information through well-crafted inquiries. This paper introduces HealthQ, a novel framework for evaluating the questioning capabilities of LLM healthcare chains. By implementing advanced LLM chains, including Retrieval-Augmented Generation (RAG), Chain of Thought (CoT), and reflective chains, HealthQ assesses how effectively these chains elicit comprehensive and relevant patient information. To achieve this, we integrate an LLM judge to evaluate generated questions across metrics such as specificity, relevance, and usefulness, while aligning these evaluations with traditional Natural Language Processing (NLP) metrics like ROUGE and Named Entity Recognition (NER)-based set comparisons. We validate HealthQ using two custom datasets constructed from public medical datasets, ChatDoctor and MTS-Dialog, and demonstrate its robustness across multiple LLM judge models, including GPT-3.5, GPT-4, and Claude. Our contributions are threefold: we present the first systematic framework for assessing questioning capabilities in healthcare conversations, establish a model-agnostic evaluation methodology, and provide empirical evidence linking high-quality questions to improved patient information elicitation.
format Preprint
id arxiv_https___arxiv_org_abs_2409_19487
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle HealthQ: Unveiling Questioning Capabilities of LLM Chains in Healthcare Conversations
Wang, Ziyu
Li, Hao
Huang, Di
Kim, Hye-Sung
Shin, Chae-Won
Rahmani, Amir M.
Computation and Language
Machine Learning
Effective patient care in digital healthcare requires large language models (LLMs) that not only answer questions but also actively gather critical information through well-crafted inquiries. This paper introduces HealthQ, a novel framework for evaluating the questioning capabilities of LLM healthcare chains. By implementing advanced LLM chains, including Retrieval-Augmented Generation (RAG), Chain of Thought (CoT), and reflective chains, HealthQ assesses how effectively these chains elicit comprehensive and relevant patient information. To achieve this, we integrate an LLM judge to evaluate generated questions across metrics such as specificity, relevance, and usefulness, while aligning these evaluations with traditional Natural Language Processing (NLP) metrics like ROUGE and Named Entity Recognition (NER)-based set comparisons. We validate HealthQ using two custom datasets constructed from public medical datasets, ChatDoctor and MTS-Dialog, and demonstrate its robustness across multiple LLM judge models, including GPT-3.5, GPT-4, and Claude. Our contributions are threefold: we present the first systematic framework for assessing questioning capabilities in healthcare conversations, establish a model-agnostic evaluation methodology, and provide empirical evidence linking high-quality questions to improved patient information elicitation.
title HealthQ: Unveiling Questioning Capabilities of LLM Chains in Healthcare Conversations
topic Computation and Language
Machine Learning
url https://arxiv.org/abs/2409.19487