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Bibliographic Details
Main Authors: Castillo-Bolado, David, Davidson, Joseph, Gray, Finlay, Rosa, Marek
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2409.20222
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author Castillo-Bolado, David
Davidson, Joseph
Gray, Finlay
Rosa, Marek
author_facet Castillo-Bolado, David
Davidson, Joseph
Gray, Finlay
Rosa, Marek
contents We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and agent, where multiple tasks are introduced and then undertaken concurrently. We context switch regularly to interleave the tasks, which constructs a realistic testing scenario in which we assess the Long-Term Memory, Continual Learning, and Information Integration capabilities of the agents. Results from both proprietary and open-source Large-Language Models show that LLMs in general perform well on single-task interactions, but they struggle on the same tasks when they are interleaved. Notably, short-context LLMs supplemented with an LTM system perform as well as or better than those with larger contexts. Our benchmark suggests that there are other challenges for LLMs responding to more natural interactions that contemporary benchmarks have heretofore not been able to capture.
format Preprint
id arxiv_https___arxiv_org_abs_2409_20222
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Beyond Prompts: Dynamic Conversational Benchmarking of Large Language Models
Castillo-Bolado, David
Davidson, Joseph
Gray, Finlay
Rosa, Marek
Computation and Language
Artificial Intelligence
We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and agent, where multiple tasks are introduced and then undertaken concurrently. We context switch regularly to interleave the tasks, which constructs a realistic testing scenario in which we assess the Long-Term Memory, Continual Learning, and Information Integration capabilities of the agents. Results from both proprietary and open-source Large-Language Models show that LLMs in general perform well on single-task interactions, but they struggle on the same tasks when they are interleaved. Notably, short-context LLMs supplemented with an LTM system perform as well as or better than those with larger contexts. Our benchmark suggests that there are other challenges for LLMs responding to more natural interactions that contemporary benchmarks have heretofore not been able to capture.
title Beyond Prompts: Dynamic Conversational Benchmarking of Large Language Models
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2409.20222