Aligning Human and LLM Judgments: Insights from EvalAssist on Task-Specific Evaluations and AI-assisted Assessment Strategy Preferences

Fuente: arXiv
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Main Authors: Ashktorab, Zahra, Desmond, Michael, Pan, Qian, Johnson, James M., Cooper, Martin Santillan, Daly, Elizabeth M., Nair, Rahul, Pedapati, Tejaswini, Do, Hyo Jin, Geyer, Werner
Format: Preprint
Published: 2024
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author Ashktorab, Zahra
Desmond, Michael
Pan, Qian
Johnson, James M.
Cooper, Martin Santillan
Daly, Elizabeth M.
Nair, Rahul
Pedapati, Tejaswini
Do, Hyo Jin
Geyer, Werner
author_facet Ashktorab, Zahra
Desmond, Michael
Pan, Qian
Johnson, James M.
Cooper, Martin Santillan
Daly, Elizabeth M.
Nair, Rahul
Pedapati, Tejaswini
Do, Hyo Jin
Geyer, Werner
contents Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly used as evaluators to filter training data, evaluate model performance or assist human evaluators with detailed assessments. To support this process, effective front-end tools are critical for evaluation. Two common approaches for using LLMs as evaluators are direct assessment and pairwise comparison. In our study with machine learning practitioners (n=15), each completing 6 tasks yielding 131 evaluations, we explore how task-related factors and assessment strategies influence criteria refinement and user perceptions. Findings show that users performed more evaluations with direct assessment by making criteria task-specific, modifying judgments, and changing the evaluator model. We conclude with recommendations for how systems can better support interactions in LLM-assisted evaluations.
format Preprint
id arxiv_https___arxiv_org_abs_2410_00873
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Aligning Human and LLM Judgments: Insights from EvalAssist on Task-Specific Evaluations and AI-assisted Assessment Strategy Preferences
Ashktorab, Zahra
Desmond, Michael
Pan, Qian
Johnson, James M.
Cooper, Martin Santillan
Daly, Elizabeth M.
Nair, Rahul
Pedapati, Tejaswini
Do, Hyo Jin
Geyer, Werner
Human-Computer Interaction
Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly used as evaluators to filter training data, evaluate model performance or assist human evaluators with detailed assessments. To support this process, effective front-end tools are critical for evaluation. Two common approaches for using LLMs as evaluators are direct assessment and pairwise comparison. In our study with machine learning practitioners (n=15), each completing 6 tasks yielding 131 evaluations, we explore how task-related factors and assessment strategies influence criteria refinement and user perceptions. Findings show that users performed more evaluations with direct assessment by making criteria task-specific, modifying judgments, and changing the evaluator model. We conclude with recommendations for how systems can better support interactions in LLM-assisted evaluations.
title Aligning Human and LLM Judgments: Insights from EvalAssist on Task-Specific Evaluations and AI-assisted Assessment Strategy Preferences
topic Human-Computer Interaction
url https://arxiv.org/abs/2410.00873