Assisted Data Annotation for Business Process Information Extraction from Textual Documents

Fuente: arXiv
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Autores principales: Neuberger, Julian, van der Aa, Han, Ackermann, Lars, Buschek, Daniel, Herrmann, Jannic, Jablonski, Stefan
Formato: Preprint
Publicado: 2024
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author Neuberger, Julian
van der Aa, Han
Ackermann, Lars
Buschek, Daniel
Herrmann, Jannic
Jablonski, Stefan
author_facet Neuberger, Julian
van der Aa, Han
Ackermann, Lars
Buschek, Daniel
Herrmann, Jannic
Jablonski, Stefan
contents Machine-learning based generation of process models from natural language text process descriptions provides a solution for the time-intensive and expensive process discovery phase. Many organizations have to carry out this phase, before they can utilize business process management and its benefits. Yet, research towards this is severely restrained by an apparent lack of large and high-quality datasets. This lack of data can be attributed to, among other things, an absence of proper tool assistance for dataset creation, resulting in high workloads and inferior data quality. We explore two assistance features to support dataset creation, a recommendation system for identifying process information in the text and visualization of the current state of already identified process information as a graphical business process model. A controlled user study with 31 participants shows that assisting dataset creators with recommendations lowers all aspects of workload, up to $-51.0\%$, and significantly improves annotation quality, up to $+38.9\%$. We make all data and code available to encourage further research on additional novel assistance strategies.
format Preprint
id arxiv_https___arxiv_org_abs_2410_01356
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Assisted Data Annotation for Business Process Information Extraction from Textual Documents
Neuberger, Julian
van der Aa, Han
Ackermann, Lars
Buschek, Daniel
Herrmann, Jannic
Jablonski, Stefan
Computation and Language
Machine-learning based generation of process models from natural language text process descriptions provides a solution for the time-intensive and expensive process discovery phase. Many organizations have to carry out this phase, before they can utilize business process management and its benefits. Yet, research towards this is severely restrained by an apparent lack of large and high-quality datasets. This lack of data can be attributed to, among other things, an absence of proper tool assistance for dataset creation, resulting in high workloads and inferior data quality. We explore two assistance features to support dataset creation, a recommendation system for identifying process information in the text and visualization of the current state of already identified process information as a graphical business process model. A controlled user study with 31 participants shows that assisting dataset creators with recommendations lowers all aspects of workload, up to $-51.0\%$, and significantly improves annotation quality, up to $+38.9\%$. We make all data and code available to encourage further research on additional novel assistance strategies.
title Assisted Data Annotation for Business Process Information Extraction from Textual Documents
topic Computation and Language
url https://arxiv.org/abs/2410.01356