Generate then Refine: Data Augmentation for Zero-shot Intent Detection

Fuente: arXiv
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Auteurs principaux: Lin, I-Fan, Hasibi, Faegheh, Verberne, Suzan
Format: Preprint
Publié: 2024
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author Lin, I-Fan
Hasibi, Faegheh
Verberne, Suzan
author_facet Lin, I-Fan
Hasibi, Faegheh
Verberne, Suzan
contents In this short paper we propose a data augmentation method for intent detection in zero-resource domains. Existing data augmentation methods rely on few labelled examples for each intent category, which can be expensive in settings with many possible intents. We use a two-stage approach: First, we generate utterances for intent labels using an open-source large language model in a zero-shot setting. Second, we develop a smaller sequence-to-sequence model (the Refiner), to improve the generated utterances. The Refiner is fine-tuned on seen domains and then applied to unseen domains. We evaluate our method by training an intent classifier on the generated data, and evaluating it on real (human) data. We find that the Refiner significantly improves the data utility and diversity over the zero-shot LLM baseline for unseen domains and over common baseline approaches. Our results indicate that a two-step approach of a generative LLM in zero-shot setting and a smaller sequence-to-sequence model can provide high-quality data for intent detection.
format Preprint
id arxiv_https___arxiv_org_abs_2410_01953
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Generate then Refine: Data Augmentation for Zero-shot Intent Detection
Lin, I-Fan
Hasibi, Faegheh
Verberne, Suzan
Computation and Language
In this short paper we propose a data augmentation method for intent detection in zero-resource domains. Existing data augmentation methods rely on few labelled examples for each intent category, which can be expensive in settings with many possible intents. We use a two-stage approach: First, we generate utterances for intent labels using an open-source large language model in a zero-shot setting. Second, we develop a smaller sequence-to-sequence model (the Refiner), to improve the generated utterances. The Refiner is fine-tuned on seen domains and then applied to unseen domains. We evaluate our method by training an intent classifier on the generated data, and evaluating it on real (human) data. We find that the Refiner significantly improves the data utility and diversity over the zero-shot LLM baseline for unseen domains and over common baseline approaches. Our results indicate that a two-step approach of a generative LLM in zero-shot setting and a smaller sequence-to-sequence model can provide high-quality data for intent detection.
title Generate then Refine: Data Augmentation for Zero-shot Intent Detection
topic Computation and Language
url https://arxiv.org/abs/2410.01953