Scalable Frame-based Construction of Sociocultural NormBases for Socially-Aware Dialogues

Fuente: arXiv
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Main Authors: Qu, Shilin, Wang, Weiqing, Zhou, Xin, Zhan, Haolan, Li, Zhuang, Qu, Lizhen, Luo, Linhao, Li, Yuan-Fang, Haffari, Gholamreza
Format: Preprint
Published: 2024
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author Qu, Shilin
Wang, Weiqing
Zhou, Xin
Zhan, Haolan
Li, Zhuang
Qu, Lizhen
Luo, Linhao
Li, Yuan-Fang
Haffari, Gholamreza
author_facet Qu, Shilin
Wang, Weiqing
Zhou, Xin
Zhan, Haolan
Li, Zhuang
Qu, Lizhen
Luo, Linhao
Li, Yuan-Fang
Haffari, Gholamreza
contents Sociocultural norms serve as guiding principles for personal conduct in social interactions, emphasizing respect, cooperation, and appropriate behavior, which is able to benefit tasks including conversational information retrieval, contextual information retrieval and retrieval-enhanced machine learning. We propose a scalable approach for constructing a Sociocultural Norm (SCN) Base using Large Language Models (LLMs) for socially aware dialogues. We construct a comprehensive and publicly accessible Chinese Sociocultural NormBase. Our approach utilizes socially aware dialogues, enriched with contextual frames, as the primary data source to constrain the generating process and reduce the hallucinations. This enables extracting of high-quality and nuanced natural-language norm statements, leveraging the pragmatic implications of utterances with respect to the situation. As real dialogue annotated with gold frames are not readily available, we propose using synthetic data. Our empirical results show: (i) the quality of the SCNs derived from synthetic data is comparable to that from real dialogues annotated with gold frames, and (ii) the quality of the SCNs extracted from real data, annotated with either silver (predicted) or gold frames, surpasses that without the frame annotations. We further show the effectiveness of the extracted SCNs in a RAG-based (Retrieval-Augmented Generation) model to reason about multiple downstream dialogue tasks.
format Preprint
id arxiv_https___arxiv_org_abs_2410_03049
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Scalable Frame-based Construction of Sociocultural NormBases for Socially-Aware Dialogues
Qu, Shilin
Wang, Weiqing
Zhou, Xin
Zhan, Haolan
Li, Zhuang
Qu, Lizhen
Luo, Linhao
Li, Yuan-Fang
Haffari, Gholamreza
Computation and Language
Artificial Intelligence
Information Retrieval
Machine Learning
Sociocultural norms serve as guiding principles for personal conduct in social interactions, emphasizing respect, cooperation, and appropriate behavior, which is able to benefit tasks including conversational information retrieval, contextual information retrieval and retrieval-enhanced machine learning. We propose a scalable approach for constructing a Sociocultural Norm (SCN) Base using Large Language Models (LLMs) for socially aware dialogues. We construct a comprehensive and publicly accessible Chinese Sociocultural NormBase. Our approach utilizes socially aware dialogues, enriched with contextual frames, as the primary data source to constrain the generating process and reduce the hallucinations. This enables extracting of high-quality and nuanced natural-language norm statements, leveraging the pragmatic implications of utterances with respect to the situation. As real dialogue annotated with gold frames are not readily available, we propose using synthetic data. Our empirical results show: (i) the quality of the SCNs derived from synthetic data is comparable to that from real dialogues annotated with gold frames, and (ii) the quality of the SCNs extracted from real data, annotated with either silver (predicted) or gold frames, surpasses that without the frame annotations. We further show the effectiveness of the extracted SCNs in a RAG-based (Retrieval-Augmented Generation) model to reason about multiple downstream dialogue tasks.
title Scalable Frame-based Construction of Sociocultural NormBases for Socially-Aware Dialogues
topic Computation and Language
Artificial Intelligence
Information Retrieval
Machine Learning
url https://arxiv.org/abs/2410.03049