Analysis and Detection of Differences in Spoken User Behaviors between Autonomous and Wizard-of-Oz Systems

Fuente: arXiv
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Autores principales: Elmers, Mikey, Inoue, Koji, Lala, Divesh, Ochi, Keiko, Kawahara, Tatsuya
Formato: Preprint
Publicado: 2024
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author Elmers, Mikey
Inoue, Koji
Lala, Divesh
Ochi, Keiko
Kawahara, Tatsuya
author_facet Elmers, Mikey
Inoue, Koji
Lala, Divesh
Ochi, Keiko
Kawahara, Tatsuya
contents This study examined users' behavioral differences in a large corpus of Japanese human-robot interactions, comparing interactions between a tele-operated robot and an autonomous dialogue system. We analyzed user spoken behaviors in both attentive listening and job interview dialogue scenarios. Results revealed significant differences in metrics such as speech length, speaking rate, fillers, backchannels, disfluencies, and laughter between operator-controlled and autonomous conditions. Furthermore, we developed predictive models to distinguish between operator and autonomous system conditions. Our models demonstrated higher accuracy and precision compared to the baseline model, with several models also achieving a higher F1 score than the baseline.
format Preprint
id arxiv_https___arxiv_org_abs_2410_03147
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Analysis and Detection of Differences in Spoken User Behaviors between Autonomous and Wizard-of-Oz Systems
Elmers, Mikey
Inoue, Koji
Lala, Divesh
Ochi, Keiko
Kawahara, Tatsuya
Computation and Language
Human-Computer Interaction
Robotics
This study examined users' behavioral differences in a large corpus of Japanese human-robot interactions, comparing interactions between a tele-operated robot and an autonomous dialogue system. We analyzed user spoken behaviors in both attentive listening and job interview dialogue scenarios. Results revealed significant differences in metrics such as speech length, speaking rate, fillers, backchannels, disfluencies, and laughter between operator-controlled and autonomous conditions. Furthermore, we developed predictive models to distinguish between operator and autonomous system conditions. Our models demonstrated higher accuracy and precision compared to the baseline model, with several models also achieving a higher F1 score than the baseline.
title Analysis and Detection of Differences in Spoken User Behaviors between Autonomous and Wizard-of-Oz Systems
topic Computation and Language
Human-Computer Interaction
Robotics
url https://arxiv.org/abs/2410.03147