AI Assistants for Incident Lifecycle in a Microservice Environment: A Systematic Literature Review

Fuente: arXiv
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Autori principali: Zhou, Dahlia Ziqi, Fokaefs, Marios
Natura: Preprint
Pubblicazione: 2024
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author Zhou, Dahlia Ziqi
Fokaefs, Marios
author_facet Zhou, Dahlia Ziqi
Fokaefs, Marios
contents Incidents in microservice environments can be costly and challenging to recover from due to their complexity and distributed nature. Recent advancements in artificial intelligence (AI) offer promising solutions for improving incident management. This paper systematically reviews primary studies on AI assistants designed to support different phases of the incident lifecycle. It highlights successful applications of AI, identifies gaps in current research, and suggests future opportunities for enhancing incident management through AI. By examining these studies, the paper aims to provide insights into the effectiveness of AI tools and their potential to address ongoing challenges in incident recovery.
format Preprint
id arxiv_https___arxiv_org_abs_2410_04334
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle AI Assistants for Incident Lifecycle in a Microservice Environment: A Systematic Literature Review
Zhou, Dahlia Ziqi
Fokaefs, Marios
Software Engineering
Incidents in microservice environments can be costly and challenging to recover from due to their complexity and distributed nature. Recent advancements in artificial intelligence (AI) offer promising solutions for improving incident management. This paper systematically reviews primary studies on AI assistants designed to support different phases of the incident lifecycle. It highlights successful applications of AI, identifies gaps in current research, and suggests future opportunities for enhancing incident management through AI. By examining these studies, the paper aims to provide insights into the effectiveness of AI tools and their potential to address ongoing challenges in incident recovery.
title AI Assistants for Incident Lifecycle in a Microservice Environment: A Systematic Literature Review
topic Software Engineering
url https://arxiv.org/abs/2410.04334