"Diversity is Having the Diversity": Unpacking and Designing for Diversity in Applicant Selection

Fuente: arXiv
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Autores principales: Natarajan, Neil, Viswanathan, Sruthi, Binns, Reuben, Shadbolt, Nigel
Formato: Preprint
Publicado: 2024
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author Natarajan, Neil
Viswanathan, Sruthi
Binns, Reuben
Shadbolt, Nigel
author_facet Natarajan, Neil
Viswanathan, Sruthi
Binns, Reuben
Shadbolt, Nigel
contents When selecting applicants for scholarships, universities, or jobs, practitioners often aim for a diverse cohort of qualified recipients. However, differing articulations, constructs, and notions of diversity prevents decision-makers from operationalising and progressing towards the diversity they all agree is needed. To understand this challenge of translation from values, to requirements, to decision support tools (DSTs), we conducted participatory design studies exploring professionals' varied perceptions of diversity and how to build for them. Our results suggest three definitions of diversity: bringing together different perspectives; ensuring representativeness of a base population; and contextualising applications, which we use to create the Diversity Triangle. We experience-prototyped DSTs reflecting each angle of the Diversity Triangle to enhance decision-making around diversity. We find that notions of diversity are highly diverse; efforts to design DSTs for diversity should start by working with organisations to distil 'diversity' into definitions and design requirements.
format Preprint
id arxiv_https___arxiv_org_abs_2410_06049
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle "Diversity is Having the Diversity": Unpacking and Designing for Diversity in Applicant Selection
Natarajan, Neil
Viswanathan, Sruthi
Binns, Reuben
Shadbolt, Nigel
Human-Computer Interaction
When selecting applicants for scholarships, universities, or jobs, practitioners often aim for a diverse cohort of qualified recipients. However, differing articulations, constructs, and notions of diversity prevents decision-makers from operationalising and progressing towards the diversity they all agree is needed. To understand this challenge of translation from values, to requirements, to decision support tools (DSTs), we conducted participatory design studies exploring professionals' varied perceptions of diversity and how to build for them. Our results suggest three definitions of diversity: bringing together different perspectives; ensuring representativeness of a base population; and contextualising applications, which we use to create the Diversity Triangle. We experience-prototyped DSTs reflecting each angle of the Diversity Triangle to enhance decision-making around diversity. We find that notions of diversity are highly diverse; efforts to design DSTs for diversity should start by working with organisations to distil 'diversity' into definitions and design requirements.
title "Diversity is Having the Diversity": Unpacking and Designing for Diversity in Applicant Selection
topic Human-Computer Interaction
url https://arxiv.org/abs/2410.06049