Large Language Models in Qualitative Research: Uses, Tensions, and Intentions

Fuente: arXiv
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Hauptverfasser: Schroeder, Hope, Quéré, Marianne Aubin Le, Randazzo, Casey, Mimno, David, Schoenebeck, Sarita
Format: Preprint
Veröffentlicht: 2024
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author Schroeder, Hope
Quéré, Marianne Aubin Le
Randazzo, Casey
Mimno, David
Schoenebeck, Sarita
author_facet Schroeder, Hope
Quéré, Marianne Aubin Le
Randazzo, Casey
Mimno, David
Schoenebeck, Sarita
contents Qualitative researchers use tools to collect, sort, and analyze their data. Should qualitative researchers use large language models (LLMs) as part of their practice? LLMs could augment qualitative research, but it is unclear if their use is appropriate, ethical, or aligned with qualitative researchers' goals and values. We interviewed twenty qualitative researchers to investigate these tensions. Many participants see LLMs as promising interlocutors with attractive use cases across the stages of research, but wrestle with their performance and appropriateness. Participants surface concerns regarding the use of LLMs while protecting participant interests, and call attention to an urgent lack of norms and tooling to guide the ethical use of LLMs in research. We document the rapid and broad adoption of LLMs across surfaces, which can interfere with intentional use vital to qualitative research. We use the tensions surfaced by our participants to outline recommendations for researchers considering using LLMs in qualitative research and design principles for LLM-assisted qualitative research tools.
format Preprint
id arxiv_https___arxiv_org_abs_2410_07362
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Large Language Models in Qualitative Research: Uses, Tensions, and Intentions
Schroeder, Hope
Quéré, Marianne Aubin Le
Randazzo, Casey
Mimno, David
Schoenebeck, Sarita
Human-Computer Interaction
Qualitative researchers use tools to collect, sort, and analyze their data. Should qualitative researchers use large language models (LLMs) as part of their practice? LLMs could augment qualitative research, but it is unclear if their use is appropriate, ethical, or aligned with qualitative researchers' goals and values. We interviewed twenty qualitative researchers to investigate these tensions. Many participants see LLMs as promising interlocutors with attractive use cases across the stages of research, but wrestle with their performance and appropriateness. Participants surface concerns regarding the use of LLMs while protecting participant interests, and call attention to an urgent lack of norms and tooling to guide the ethical use of LLMs in research. We document the rapid and broad adoption of LLMs across surfaces, which can interfere with intentional use vital to qualitative research. We use the tensions surfaced by our participants to outline recommendations for researchers considering using LLMs in qualitative research and design principles for LLM-assisted qualitative research tools.
title Large Language Models in Qualitative Research: Uses, Tensions, and Intentions
topic Human-Computer Interaction
url https://arxiv.org/abs/2410.07362