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Autori principali: Towle, Benjamin, Zhou, Ke
Natura: Preprint
Pubblicazione: 2024
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Accesso online:https://arxiv.org/abs/2410.11009
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author Towle, Benjamin
Zhou, Ke
author_facet Towle, Benjamin
Zhou, Ke
contents AI-mediated communication enables users to communicate more quickly and efficiently. Various systems have been proposed such as smart reply and AI-assisted writing. Yet, the heterogeneity of the forms of inputs and architectures often renders it challenging to combine insights from user behaviour in one system to improve performance in another. In this work, we consider the case where the user does not select any of the suggested replies from a smart reply system, and how this can be used as one-shot implicit negative feedback to enhance the accuracy of an AI writing model. We introduce Nifty, an approach that uses classifier guidance to controllably integrate implicit user feedback into the text generation process. Empirically, we find up to 34% improvement in Rouge-L, 89% improvement in generating the correct intent, and an 86% win-rate according to human evaluators compared to a vanilla AI writing system on the MultiWOZ and Schema-Guided Dialog datasets.
format Preprint
id arxiv_https___arxiv_org_abs_2410_11009
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Enhancing AI Assisted Writing with One-Shot Implicit Negative Feedback
Towle, Benjamin
Zhou, Ke
Computation and Language
Artificial Intelligence
Machine Learning
AI-mediated communication enables users to communicate more quickly and efficiently. Various systems have been proposed such as smart reply and AI-assisted writing. Yet, the heterogeneity of the forms of inputs and architectures often renders it challenging to combine insights from user behaviour in one system to improve performance in another. In this work, we consider the case where the user does not select any of the suggested replies from a smart reply system, and how this can be used as one-shot implicit negative feedback to enhance the accuracy of an AI writing model. We introduce Nifty, an approach that uses classifier guidance to controllably integrate implicit user feedback into the text generation process. Empirically, we find up to 34% improvement in Rouge-L, 89% improvement in generating the correct intent, and an 86% win-rate according to human evaluators compared to a vanilla AI writing system on the MultiWOZ and Schema-Guided Dialog datasets.
title Enhancing AI Assisted Writing with One-Shot Implicit Negative Feedback
topic Computation and Language
Artificial Intelligence
Machine Learning
url https://arxiv.org/abs/2410.11009