HR-Agent: A Task-Oriented Dialogue (TOD) LLM Agent Tailored for HR Applications
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arXiv
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| Autores principales: | , , , , |
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| Formato: | Preprint |
| Publicado: |
2024
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| Acceso en línea: | |
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| _version_ | 1866914973027926016 |
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| author | Xu, Weijie Desai, Jay Wu, Fanyou Valvoda, Josef Sengamedu, Srinivasan H. |
| author_facet | Xu, Weijie Desai, Jay Wu, Fanyou Valvoda, Josef Sengamedu, Srinivasan H. |
| contents | Recent LLM (Large Language Models) advancements benefit many fields such as education and finance, but HR has hundreds of repetitive processes, such as access requests, medical claim filing and time-off submissions, which are unaddressed. We relate these tasks to the LLM agent, which has addressed tasks such as writing assisting and customer support. We present HR-Agent, an efficient, confidential, and HR-specific LLM-based task-oriented dialogue system tailored for automating repetitive HR processes such as medical claims and access requests. Since conversation data is not sent to an LLM during inference, it preserves confidentiality required in HR-related tasks. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2410_11239 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | HR-Agent: A Task-Oriented Dialogue (TOD) LLM Agent Tailored for HR Applications Xu, Weijie Desai, Jay Wu, Fanyou Valvoda, Josef Sengamedu, Srinivasan H. Computation and Language Artificial Intelligence 68T07 I.2.7 Recent LLM (Large Language Models) advancements benefit many fields such as education and finance, but HR has hundreds of repetitive processes, such as access requests, medical claim filing and time-off submissions, which are unaddressed. We relate these tasks to the LLM agent, which has addressed tasks such as writing assisting and customer support. We present HR-Agent, an efficient, confidential, and HR-specific LLM-based task-oriented dialogue system tailored for automating repetitive HR processes such as medical claims and access requests. Since conversation data is not sent to an LLM during inference, it preserves confidentiality required in HR-related tasks. |
| title | HR-Agent: A Task-Oriented Dialogue (TOD) LLM Agent Tailored for HR Applications |
| topic | Computation and Language Artificial Intelligence 68T07 I.2.7 |
| url | https://arxiv.org/abs/2410.11239 |