Generative AI's aggregated knowledge versus web-based curated knowledge

Fuente: arXiv
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Main Authors: Selker, Ted, Wu, Yunzi
Format: Preprint
Published: 2024
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author Selker, Ted
Wu, Yunzi
author_facet Selker, Ted
Wu, Yunzi
contents his paper explores what kinds of questions are best served by the way generative AI (GenAI) using Large Language Models(LLMs) that aggregate and package knowledge, and when traditional curated web-sourced search results serve users better. An experiment compared product searches using ChatGPT, Google search engine, or both helped us understand more about the compelling nature of generated responses. The experiment showed GenAI can speed up some explorations and decisions. We describe how search can deepen the testing of facts, logic, and context. We show where existing and emerging knowledge paradigms can help knowledge exploration in different ways. Experimenting with searches, our probes showed the value for curated web search provides for very specific, less popularly-known knowledge. GenAI excelled at bringing together knowledge for broad, relatively well-known topics. The value of curated and aggregated knowledge for different kinds of knowledge reflected in different user goals. We developed a taxonomy to distinguishing when users are best served by these two approaches.
format Preprint
id arxiv_https___arxiv_org_abs_2410_12091
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Generative AI's aggregated knowledge versus web-based curated knowledge
Selker, Ted
Wu, Yunzi
Human-Computer Interaction
Artificial Intelligence
his paper explores what kinds of questions are best served by the way generative AI (GenAI) using Large Language Models(LLMs) that aggregate and package knowledge, and when traditional curated web-sourced search results serve users better. An experiment compared product searches using ChatGPT, Google search engine, or both helped us understand more about the compelling nature of generated responses. The experiment showed GenAI can speed up some explorations and decisions. We describe how search can deepen the testing of facts, logic, and context. We show where existing and emerging knowledge paradigms can help knowledge exploration in different ways. Experimenting with searches, our probes showed the value for curated web search provides for very specific, less popularly-known knowledge. GenAI excelled at bringing together knowledge for broad, relatively well-known topics. The value of curated and aggregated knowledge for different kinds of knowledge reflected in different user goals. We developed a taxonomy to distinguishing when users are best served by these two approaches.
title Generative AI's aggregated knowledge versus web-based curated knowledge
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2410.12091