Exploring the impact of virtual reality user engagement on tourist behavioral response integrated an environment concern of touristic travel perspective: A new hybrid machine learning approach

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1. Verfasser: Shang, D. W.
Format: Preprint
Veröffentlicht: 2024
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author Shang, D. W.
author_facet Shang, D. W.
contents Due to the impact of the COVID-19 pandemic, new attractions ways are tended to be adapted by compelling sites to provide tours product and services, such as virtual reality (VR) to visitors. Based on a systematic human-computer interaction (HCI) user engagement and Narrative transportation theory, we develop and test a theoretical framework using a hybrid partial least squares structural equation model (PLS-SEM) and artificial neural network (ANN) machine learning approach that examines key user engagement drivers of visitors' imagery and in-person tour intentions (ITI) during COVID-19. Further, we proposed a novel and hybrid approach called Reflective and Formative PLS-SEM-ANN (FRPSA) with considering both reflective and second-order formative constructs in PLS-SEM giving scope to their different advantages in a complex model. According to a sample of visitors' responses, the results demonstrate that a) user engagement, including felt involvement, aesthetic appeal, perceived usability, focused attention, endurability, and novelty, all directly affect in-person tour intentions; b) environment concern of touristic travel (EC) positively moderates the relationships between user engagement and ITI; c) EC negatively moderates the relationships between imagery and ITI; d) imagery exerts the mediating effect between user engagement and ITI; e) the felt involvement and aesthetic appeal show both the linear significance impact and nonlinear importance. Finally, contributions to theories and practical implications are discussed accordingly.
format Preprint
id arxiv_https___arxiv_org_abs_2410_12223
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Exploring the impact of virtual reality user engagement on tourist behavioral response integrated an environment concern of touristic travel perspective: A new hybrid machine learning approach
Shang, D. W.
Human-Computer Interaction
Machine Learning
Due to the impact of the COVID-19 pandemic, new attractions ways are tended to be adapted by compelling sites to provide tours product and services, such as virtual reality (VR) to visitors. Based on a systematic human-computer interaction (HCI) user engagement and Narrative transportation theory, we develop and test a theoretical framework using a hybrid partial least squares structural equation model (PLS-SEM) and artificial neural network (ANN) machine learning approach that examines key user engagement drivers of visitors' imagery and in-person tour intentions (ITI) during COVID-19. Further, we proposed a novel and hybrid approach called Reflective and Formative PLS-SEM-ANN (FRPSA) with considering both reflective and second-order formative constructs in PLS-SEM giving scope to their different advantages in a complex model. According to a sample of visitors' responses, the results demonstrate that a) user engagement, including felt involvement, aesthetic appeal, perceived usability, focused attention, endurability, and novelty, all directly affect in-person tour intentions; b) environment concern of touristic travel (EC) positively moderates the relationships between user engagement and ITI; c) EC negatively moderates the relationships between imagery and ITI; d) imagery exerts the mediating effect between user engagement and ITI; e) the felt involvement and aesthetic appeal show both the linear significance impact and nonlinear importance. Finally, contributions to theories and practical implications are discussed accordingly.
title Exploring the impact of virtual reality user engagement on tourist behavioral response integrated an environment concern of touristic travel perspective: A new hybrid machine learning approach
topic Human-Computer Interaction
Machine Learning
url https://arxiv.org/abs/2410.12223