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Main Authors: Camacho-Ruiz, Miguel, Carrasco, Ramón Alberto, Fernández-Avilés, Gema, LaTorre, Antonio
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2410.19741
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author Camacho-Ruiz, Miguel
Carrasco, Ramón Alberto
Fernández-Avilés, Gema
LaTorre, Antonio
author_facet Camacho-Ruiz, Miguel
Carrasco, Ramón Alberto
Fernández-Avilés, Gema
LaTorre, Antonio
contents Identifying client needs to provide optimal services is crucial in tourist destination management. The events held in tourist destinations may help to meet those needs and thus contribute to tourist satisfaction. As with product management, the creation of hierarchical catalogs to classify those events can aid event management. The events that can be found on the internet are listed in dispersed, heterogeneous sources, which makes direct classification a difficult, time-consuming task. The main aim of this work is to create a novel process for automatically classifying an eclectic variety of tourist events using a hierarchical taxonomy, which can be applied to support tourist destination management. Leveraging data science methods such as CRISP-DM, supervised machine learning, and natural language processing techniques, the automatic classification process proposed here allows the creation of a normalized catalog across very different geographical regions. Therefore, we can build catalogs with consistent filters, allowing users to find events regardless of the event categories assigned at source, if any. This is very valuable for companies that offer this kind of information across multiple regions, such as airlines, travel agencies or hotel chains. Ultimately, this tool has the potential to revolutionize the way companies and end users interact with tourist events information.
format Preprint
id arxiv_https___arxiv_org_abs_2410_19741
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Tourism destination events classifier based on artificial intelligence techniques
Camacho-Ruiz, Miguel
Carrasco, Ramón Alberto
Fernández-Avilés, Gema
LaTorre, Antonio
General Finance
Artificial Intelligence
Information Retrieval
Machine Learning
Identifying client needs to provide optimal services is crucial in tourist destination management. The events held in tourist destinations may help to meet those needs and thus contribute to tourist satisfaction. As with product management, the creation of hierarchical catalogs to classify those events can aid event management. The events that can be found on the internet are listed in dispersed, heterogeneous sources, which makes direct classification a difficult, time-consuming task. The main aim of this work is to create a novel process for automatically classifying an eclectic variety of tourist events using a hierarchical taxonomy, which can be applied to support tourist destination management. Leveraging data science methods such as CRISP-DM, supervised machine learning, and natural language processing techniques, the automatic classification process proposed here allows the creation of a normalized catalog across very different geographical regions. Therefore, we can build catalogs with consistent filters, allowing users to find events regardless of the event categories assigned at source, if any. This is very valuable for companies that offer this kind of information across multiple regions, such as airlines, travel agencies or hotel chains. Ultimately, this tool has the potential to revolutionize the way companies and end users interact with tourist events information.
title Tourism destination events classifier based on artificial intelligence techniques
topic General Finance
Artificial Intelligence
Information Retrieval
Machine Learning
url https://arxiv.org/abs/2410.19741