Do Large Language Models Align with Core Mental Health Counseling Competencies?

Fuente: arXiv
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Main Authors: Nguyen, Viet Cuong, Taher, Mohammad, Hong, Dongwan, Possobom, Vinicius Konkolics, Gopalakrishnan, Vibha Thirunellayi, Raj, Ekta, Li, Zihang, Soled, Heather J., Birnbaum, Michael L., Kumar, Srijan, De Choudhury, Munmun
Format: Preprint
Published: 2024
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author Nguyen, Viet Cuong
Taher, Mohammad
Hong, Dongwan
Possobom, Vinicius Konkolics
Gopalakrishnan, Vibha Thirunellayi
Raj, Ekta
Li, Zihang
Soled, Heather J.
Birnbaum, Michael L.
Kumar, Srijan
De Choudhury, Munmun
author_facet Nguyen, Viet Cuong
Taher, Mohammad
Hong, Dongwan
Possobom, Vinicius Konkolics
Gopalakrishnan, Vibha Thirunellayi
Raj, Ekta
Li, Zihang
Soled, Heather J.
Birnbaum, Michael L.
Kumar, Srijan
De Choudhury, Munmun
contents The rapid evolution of Large Language Models (LLMs) presents a promising solution to the global shortage of mental health professionals. However, their alignment with essential counseling competencies remains underexplored. We introduce CounselingBench, a novel NCMHCE-based benchmark evaluating 22 general-purpose and medical-finetuned LLMs across five key competencies. While frontier models surpass minimum aptitude thresholds, they fall short of expert-level performance, excelling in Intake, Assessment & Diagnosis but struggling with Core Counseling Attributes and Professional Practice & Ethics. Surprisingly, medical LLMs do not outperform generalist models in accuracy, though they provide slightly better justifications while making more context-related errors. These findings highlight the challenges of developing AI for mental health counseling, particularly in competencies requiring empathy and nuanced reasoning. Our results underscore the need for specialized, fine-tuned models aligned with core mental health counseling competencies and supported by human oversight before real-world deployment. Code and data associated with this manuscript can be found at: https://github.com/cuongnguyenx/CounselingBench
format Preprint
id arxiv_https___arxiv_org_abs_2410_22446
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Do Large Language Models Align with Core Mental Health Counseling Competencies?
Nguyen, Viet Cuong
Taher, Mohammad
Hong, Dongwan
Possobom, Vinicius Konkolics
Gopalakrishnan, Vibha Thirunellayi
Raj, Ekta
Li, Zihang
Soled, Heather J.
Birnbaum, Michael L.
Kumar, Srijan
De Choudhury, Munmun
Computation and Language
Artificial Intelligence
The rapid evolution of Large Language Models (LLMs) presents a promising solution to the global shortage of mental health professionals. However, their alignment with essential counseling competencies remains underexplored. We introduce CounselingBench, a novel NCMHCE-based benchmark evaluating 22 general-purpose and medical-finetuned LLMs across five key competencies. While frontier models surpass minimum aptitude thresholds, they fall short of expert-level performance, excelling in Intake, Assessment & Diagnosis but struggling with Core Counseling Attributes and Professional Practice & Ethics. Surprisingly, medical LLMs do not outperform generalist models in accuracy, though they provide slightly better justifications while making more context-related errors. These findings highlight the challenges of developing AI for mental health counseling, particularly in competencies requiring empathy and nuanced reasoning. Our results underscore the need for specialized, fine-tuned models aligned with core mental health counseling competencies and supported by human oversight before real-world deployment. Code and data associated with this manuscript can be found at: https://github.com/cuongnguyenx/CounselingBench
title Do Large Language Models Align with Core Mental Health Counseling Competencies?
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2410.22446