Exploring the Danmaku Content Moderation on Video-Sharing Platforms: Existing Limitations, Challenges, and Design Opportunities

Fuente: arXiv
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Autori principali: Hu, Siying, Lu, Zhicong
Natura: Preprint
Pubblicazione: 2024
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author Hu, Siying
Lu, Zhicong
author_facet Hu, Siying
Lu, Zhicong
contents Video-sharing platforms (VSPs) have been increasingly embracing social features such as likes, comments, and Danmaku to boost user engagement. However, viewers may post inappropriate content through video commentary to gain attention or express themselves anonymously and even toxically. For example, on VSPs that support Danmaku, users may even intentionally create a "flood" of Danmaku with inappropriate content shown overlain on videos, disrupting the overall user experience. Despite of the prevalence of inappropriate Danmaku on these VSPs, there is a lack of understanding about the challenges and limitations of Danmaku content moderation on video-sharing platforms. To explore how users perceive the challenges and limitations of current Danmaku moderation methods on VSPs, we conducted probe-based interviews and co-design activities with 21 active end-users. Our findings reveal that the one-size-fits-all rules set by users or customizaibility moderation cannot accurately match the continuous Danmaku. Additionally, the moderation requirements of the Danmaku and the definition of offensive content must dynamically adjust to the video content. Non-intrusive methods should be used to maintain the coherence of the video browsing experience. Our findings inform the design of future Danmaku moderation tools on video-sharing platforms.
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id arxiv_https___arxiv_org_abs_2411_04529
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Exploring the Danmaku Content Moderation on Video-Sharing Platforms: Existing Limitations, Challenges, and Design Opportunities
Hu, Siying
Lu, Zhicong
Human-Computer Interaction
Video-sharing platforms (VSPs) have been increasingly embracing social features such as likes, comments, and Danmaku to boost user engagement. However, viewers may post inappropriate content through video commentary to gain attention or express themselves anonymously and even toxically. For example, on VSPs that support Danmaku, users may even intentionally create a "flood" of Danmaku with inappropriate content shown overlain on videos, disrupting the overall user experience. Despite of the prevalence of inappropriate Danmaku on these VSPs, there is a lack of understanding about the challenges and limitations of Danmaku content moderation on video-sharing platforms. To explore how users perceive the challenges and limitations of current Danmaku moderation methods on VSPs, we conducted probe-based interviews and co-design activities with 21 active end-users. Our findings reveal that the one-size-fits-all rules set by users or customizaibility moderation cannot accurately match the continuous Danmaku. Additionally, the moderation requirements of the Danmaku and the definition of offensive content must dynamically adjust to the video content. Non-intrusive methods should be used to maintain the coherence of the video browsing experience. Our findings inform the design of future Danmaku moderation tools on video-sharing platforms.
title Exploring the Danmaku Content Moderation on Video-Sharing Platforms: Existing Limitations, Challenges, and Design Opportunities
topic Human-Computer Interaction
url https://arxiv.org/abs/2411.04529