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Main Authors: Matarese, Marco, Rea, Francesco, Rohlfing, Katharina J., Sciutti, Alessandra
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2411.10176
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author Matarese, Marco
Rea, Francesco
Rohlfing, Katharina J.
Sciutti, Alessandra
author_facet Matarese, Marco
Rea, Francesco
Rohlfing, Katharina J.
Sciutti, Alessandra
contents Collaborative decision-making with artificial intelligence (AI) agents presents opportunities and challenges. While human-AI performance often surpasses that of individuals, the impact of such technology on human behavior remains insufficiently understood, primarily when AI agents can provide justifiable explanations for their suggestions. This study compares the effects of classic vs. partner-aware explanations on human behavior and performance during a learning-by-doing task. Three participant groups were involved: one interacting with a computer, another with a humanoid robot, and a third one without assistance. Results indicated that partner-aware explanations influenced participants differently based on the type of artificial agents involved. With the computer, participants enhanced their task completion times. At the same time, those interacting with the humanoid robot were more inclined to follow its suggestions, although they did not reduce their timing. Interestingly, participants autonomously performing the learning-by-doing task demonstrated superior knowledge acquisition than those assisted by explainable AI (XAI). These findings raise profound questions and have significant implications for automated tutoring and human-AI collaboration.
format Preprint
id arxiv_https___arxiv_org_abs_2411_10176
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Let people fail! Exploring the influence of explainable virtual and robotic agents in learning-by-doing tasks
Matarese, Marco
Rea, Francesco
Rohlfing, Katharina J.
Sciutti, Alessandra
Artificial Intelligence
Human-Computer Interaction
Robotics
Collaborative decision-making with artificial intelligence (AI) agents presents opportunities and challenges. While human-AI performance often surpasses that of individuals, the impact of such technology on human behavior remains insufficiently understood, primarily when AI agents can provide justifiable explanations for their suggestions. This study compares the effects of classic vs. partner-aware explanations on human behavior and performance during a learning-by-doing task. Three participant groups were involved: one interacting with a computer, another with a humanoid robot, and a third one without assistance. Results indicated that partner-aware explanations influenced participants differently based on the type of artificial agents involved. With the computer, participants enhanced their task completion times. At the same time, those interacting with the humanoid robot were more inclined to follow its suggestions, although they did not reduce their timing. Interestingly, participants autonomously performing the learning-by-doing task demonstrated superior knowledge acquisition than those assisted by explainable AI (XAI). These findings raise profound questions and have significant implications for automated tutoring and human-AI collaboration.
title Let people fail! Exploring the influence of explainable virtual and robotic agents in learning-by-doing tasks
topic Artificial Intelligence
Human-Computer Interaction
Robotics
url https://arxiv.org/abs/2411.10176