Correcting User Decisions Based on Incorrect Machine Learning Decisions

Fuente: arXiv
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Autores principales: Goldberg, Saveli, Salnikov, Lev, Kaiser, Noor, Srivastava, Tushar, Pinsky, Eugene
Formato: Preprint
Publicado: 2024
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author Goldberg, Saveli
Salnikov, Lev
Kaiser, Noor
Srivastava, Tushar
Pinsky, Eugene
author_facet Goldberg, Saveli
Salnikov, Lev
Kaiser, Noor
Srivastava, Tushar
Pinsky, Eugene
contents . It is typically assumed that for the successful use of machine learning algorithms, these algorithms should have a higher accuracy than a human expert. Moreover, if the average accuracy of ML algorithms is lower than that of a human expert, such algorithms should not be considered and are counter-productive. However, this is not always true. We provide strong statistical evidence that shows that even if a human expert is more accurate than a machine, an interaction with such a machine is beneficial when communication with the machine is non-public. The existence of a conflict between the user and ML model, and the private nature of user-AI communication will have the effect of making the user think about their decision and hence increase overall accuracy.
format Preprint
id arxiv_https___arxiv_org_abs_2411_10474
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Correcting User Decisions Based on Incorrect Machine Learning Decisions
Goldberg, Saveli
Salnikov, Lev
Kaiser, Noor
Srivastava, Tushar
Pinsky, Eugene
Human-Computer Interaction
. It is typically assumed that for the successful use of machine learning algorithms, these algorithms should have a higher accuracy than a human expert. Moreover, if the average accuracy of ML algorithms is lower than that of a human expert, such algorithms should not be considered and are counter-productive. However, this is not always true. We provide strong statistical evidence that shows that even if a human expert is more accurate than a machine, an interaction with such a machine is beneficial when communication with the machine is non-public. The existence of a conflict between the user and ML model, and the private nature of user-AI communication will have the effect of making the user think about their decision and hence increase overall accuracy.
title Correcting User Decisions Based on Incorrect Machine Learning Decisions
topic Human-Computer Interaction
url https://arxiv.org/abs/2411.10474