The Future of Skill: What Is It to Be Skilled at Work?

Fuente: arXiv
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Autori principali: Niklasson, Axel, Rintel, Sean, Makri, Stephann, Taylor, Alex
Natura: Preprint
Pubblicazione: 2024
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author Niklasson, Axel
Rintel, Sean
Makri, Stephann
Taylor, Alex
author_facet Niklasson, Axel
Rintel, Sean
Makri, Stephann
Taylor, Alex
contents In this short paper, we introduce work that is aiming to purposefully venture into this mesh of questions from a different starting point. Interjecting into the conversation, we want to ask: 'What is it to be skilled at work?' Building on work from scholars like Tim Ingold, and strands of longstanding research in workplace studies and CSCW, our interest is in turning the attention to the active work of 'being good', or 'being skilled', at what we as workers do. As we see it, skill provides a counterpoint to the version of intelligence that appears to be easily blackboxed in systems like Slack, and that ultimately reduces much of what people do to work well together. To put it slightly differently, skill - as we will argue below - gives us a way into thinking about work as a much more entangled endeavour, unfolding through multiple and interweaving sets of practices, places, tools and collaborations. In this vein, designing for the future of work seems to be about much more than where work is done or how we might bolt on discrete containers of intelligence. More fruitful would be attending to how we succeed in threading so many entities together to do our jobs well - in 'coming to be skilled'.
format Preprint
id arxiv_https___arxiv_org_abs_2411_10488
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle The Future of Skill: What Is It to Be Skilled at Work?
Niklasson, Axel
Rintel, Sean
Makri, Stephann
Taylor, Alex
Human-Computer Interaction
Artificial Intelligence
Computers and Society
In this short paper, we introduce work that is aiming to purposefully venture into this mesh of questions from a different starting point. Interjecting into the conversation, we want to ask: 'What is it to be skilled at work?' Building on work from scholars like Tim Ingold, and strands of longstanding research in workplace studies and CSCW, our interest is in turning the attention to the active work of 'being good', or 'being skilled', at what we as workers do. As we see it, skill provides a counterpoint to the version of intelligence that appears to be easily blackboxed in systems like Slack, and that ultimately reduces much of what people do to work well together. To put it slightly differently, skill - as we will argue below - gives us a way into thinking about work as a much more entangled endeavour, unfolding through multiple and interweaving sets of practices, places, tools and collaborations. In this vein, designing for the future of work seems to be about much more than where work is done or how we might bolt on discrete containers of intelligence. More fruitful would be attending to how we succeed in threading so many entities together to do our jobs well - in 'coming to be skilled'.
title The Future of Skill: What Is It to Be Skilled at Work?
topic Human-Computer Interaction
Artificial Intelligence
Computers and Society
url https://arxiv.org/abs/2411.10488