Beyond the Trigger: Learning Collaborative Context for Generalizable Trigger-Induced Recommendation

Fuente: arXiv
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Main Authors: Gao, Chen, Zhao, Zixin, Shao, Lv, Liu, Tong
Format: Preprint
Published: 2024
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author Gao, Chen
Zhao, Zixin
Shao, Lv
Liu, Tong
author_facet Gao, Chen
Zhao, Zixin
Shao, Lv
Liu, Tong
contents In e-commerce, Trigger-Induced Recommendation (TIR), recommending items after a user clicks a trigger, is an important task. However, modern platforms rely on a continuous stream of diverse and short-lived promotional scenarios (e.g., for Black Friday), creating a significant challenge. Existing methods are less effective here: they either fall into a trigger-dependency trap, recommending overly similar items, or a data-hungry trap, requiring long-term stable data for intent modeling that these ephemeral scenarios cannot provide. To address these limitations, we propose the Collaborative Contrastive Network (CCN), a general and robust framework that approaches the problem from a different perspective. Instead of modeling ambiguous entry intent, CCN learns a user's context-specific preferences by treating the user-trigger pair as a unique condition. It achieves this via a novel contrastive learning scheme, using the collaborative feedback of co-click/co-non-click as a positive signal and mono-click as a negative signal to structure the item representation latent space. To prove its real-world generality, CCN is trained on a heterogeneous dataset spanning over a dozen different scenarios from an entire year, and the online A/B test is conducted in a completely new, unseen scenario on Taobao, where CCN boosts CTR by 12.3\% and order volume by 12.7\%, demonstrating its effectiveness and generalization.
format Preprint
id arxiv_https___arxiv_org_abs_2411_11508
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Beyond the Trigger: Learning Collaborative Context for Generalizable Trigger-Induced Recommendation
Gao, Chen
Zhao, Zixin
Shao, Lv
Liu, Tong
Information Retrieval
In e-commerce, Trigger-Induced Recommendation (TIR), recommending items after a user clicks a trigger, is an important task. However, modern platforms rely on a continuous stream of diverse and short-lived promotional scenarios (e.g., for Black Friday), creating a significant challenge. Existing methods are less effective here: they either fall into a trigger-dependency trap, recommending overly similar items, or a data-hungry trap, requiring long-term stable data for intent modeling that these ephemeral scenarios cannot provide. To address these limitations, we propose the Collaborative Contrastive Network (CCN), a general and robust framework that approaches the problem from a different perspective. Instead of modeling ambiguous entry intent, CCN learns a user's context-specific preferences by treating the user-trigger pair as a unique condition. It achieves this via a novel contrastive learning scheme, using the collaborative feedback of co-click/co-non-click as a positive signal and mono-click as a negative signal to structure the item representation latent space. To prove its real-world generality, CCN is trained on a heterogeneous dataset spanning over a dozen different scenarios from an entire year, and the online A/B test is conducted in a completely new, unseen scenario on Taobao, where CCN boosts CTR by 12.3\% and order volume by 12.7\%, demonstrating its effectiveness and generalization.
title Beyond the Trigger: Learning Collaborative Context for Generalizable Trigger-Induced Recommendation
topic Information Retrieval
url https://arxiv.org/abs/2411.11508