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Main Authors: Ren, Qiaoqiao, Belpaeme, Tony
Format: Preprint
Published: 2024
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Online Access:https://arxiv.org/abs/2411.12549
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author Ren, Qiaoqiao
Belpaeme, Tony
author_facet Ren, Qiaoqiao
Belpaeme, Tony
contents Tactile interaction plays an essential role in human-to-human interaction. People gain comfort and support from tactile interactions with others and touch is an important predictor for trust. While touch has been explored as a communicative modality in HCI and HRI, we here report on two studies in which touching a social robot is used to regulate people's stress levels and consequently their actions. In the first study, we look at whether different intensities of tactile interaction result in a physiological response related to stress, and whether the interaction impacts risk-taking behaviour and trust. We let 38 participants complete a Balloon Analogue Risk Task (BART), a computer-based game that serves as a proxy for risk-taking behaviour. In our study, participants are supported by a robot during the BART task. The robot builds trust and encourages participants to take more risk. The results show that affective tactile interaction with the robot increases participants' risk-taking behaviour, but gentle affective tactile interaction increases comfort and lowers stress whereas high-intensity touch does not. We also find that male participants exhibit more risk-taking behaviour than females while being less stressed. Based on this experiment, a second study is used to ascertain whether these effects are caused by the social nature of tactile interaction or by the physical interaction alone. For this, instead of a social robot, participants now have a tactile interaction with a non-social device. The non-social interaction does not result in any effect, leading us to conclude that tactile interaction with humanoid robots is a social phenomenon rather than a mere physical phenomenon.
format Preprint
id arxiv_https___arxiv_org_abs_2411_12549
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Tactile interaction with social robots influences attitudes and behaviour
Ren, Qiaoqiao
Belpaeme, Tony
Robotics
Tactile interaction plays an essential role in human-to-human interaction. People gain comfort and support from tactile interactions with others and touch is an important predictor for trust. While touch has been explored as a communicative modality in HCI and HRI, we here report on two studies in which touching a social robot is used to regulate people's stress levels and consequently their actions. In the first study, we look at whether different intensities of tactile interaction result in a physiological response related to stress, and whether the interaction impacts risk-taking behaviour and trust. We let 38 participants complete a Balloon Analogue Risk Task (BART), a computer-based game that serves as a proxy for risk-taking behaviour. In our study, participants are supported by a robot during the BART task. The robot builds trust and encourages participants to take more risk. The results show that affective tactile interaction with the robot increases participants' risk-taking behaviour, but gentle affective tactile interaction increases comfort and lowers stress whereas high-intensity touch does not. We also find that male participants exhibit more risk-taking behaviour than females while being less stressed. Based on this experiment, a second study is used to ascertain whether these effects are caused by the social nature of tactile interaction or by the physical interaction alone. For this, instead of a social robot, participants now have a tactile interaction with a non-social device. The non-social interaction does not result in any effect, leading us to conclude that tactile interaction with humanoid robots is a social phenomenon rather than a mere physical phenomenon.
title Tactile interaction with social robots influences attitudes and behaviour
topic Robotics
url https://arxiv.org/abs/2411.12549