TOOL-ED: Enhancing Empathetic Response Generation with the Tool Calling Capability of LLM

Fuente: arXiv
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Auteurs principaux: Cao, Huiying, Zhang, Yiqun, Feng, Shi, Yang, Xiaocui, Wang, Daling, Zhang, Yifei
Format: Preprint
Publié: 2024
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author Cao, Huiying
Zhang, Yiqun
Feng, Shi
Yang, Xiaocui
Wang, Daling
Zhang, Yifei
author_facet Cao, Huiying
Zhang, Yiqun
Feng, Shi
Yang, Xiaocui
Wang, Daling
Zhang, Yifei
contents Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can assist LLMs in mitigating illusions and enhancing the understanding of users' intentions and emotions. However, models remain heavily reliant on fixed knowledge bases and unrestricted incorporation of external knowledge can introduce noise. Tool learning is a flexible end-to-end approach that assists LLMs in handling complex problems. In this paper, we propose Emotional Knowledge Tool Calling (EKTC) framework, which encapsulates the commonsense knowledge bases as empathetic tools, enabling LLMs to integrate external knowledge flexibly through tool calling. In order to adapt the models to the new task, we construct a novel dataset TOOL-ED based on the EMPATHETICMPATHETIC DIALOGUE (ED) dataset. We validate EKTC on the ED dataset, and the experimental results demonstrate that our framework can enhance the ability of LLMs to generate empathetic responses effectively.
format Preprint
id arxiv_https___arxiv_org_abs_2412_03096
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle TOOL-ED: Enhancing Empathetic Response Generation with the Tool Calling Capability of LLM
Cao, Huiying
Zhang, Yiqun
Feng, Shi
Yang, Xiaocui
Wang, Daling
Zhang, Yifei
Computation and Language
Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can assist LLMs in mitigating illusions and enhancing the understanding of users' intentions and emotions. However, models remain heavily reliant on fixed knowledge bases and unrestricted incorporation of external knowledge can introduce noise. Tool learning is a flexible end-to-end approach that assists LLMs in handling complex problems. In this paper, we propose Emotional Knowledge Tool Calling (EKTC) framework, which encapsulates the commonsense knowledge bases as empathetic tools, enabling LLMs to integrate external knowledge flexibly through tool calling. In order to adapt the models to the new task, we construct a novel dataset TOOL-ED based on the EMPATHETICMPATHETIC DIALOGUE (ED) dataset. We validate EKTC on the ED dataset, and the experimental results demonstrate that our framework can enhance the ability of LLMs to generate empathetic responses effectively.
title TOOL-ED: Enhancing Empathetic Response Generation with the Tool Calling Capability of LLM
topic Computation and Language
url https://arxiv.org/abs/2412.03096