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Main Authors: Luo, Xiao, O'Connell, Sean, Mithun, Shamima
Format: Preprint
Published: 2024
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Online Access:https://arxiv.org/abs/2412.08430
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author Luo, Xiao
O'Connell, Sean
Mithun, Shamima
author_facet Luo, Xiao
O'Connell, Sean
Mithun, Shamima
contents This paper provides an in-depth evaluation of three state-of-the-art Large Language Models (LLMs) for personalized career mentoring in the computing field, using three distinct student profiles that consider gender, race, and professional levels. We evaluated the performance of GPT-4, LLaMA 3, and Palm 2 using a zero-shot learning approach without human intervention. A quantitative evaluation was conducted through a custom natural language processing analytics pipeline to highlight the uniqueness of the responses and to identify words reflecting each student's profile, including race, gender, or professional level. The analysis of frequently used words in the responses indicates that GPT-4 offers more personalized mentoring compared to the other two LLMs. Additionally, a qualitative evaluation was performed to see if human experts reached similar conclusions. The analysis of survey responses shows that GPT-4 outperformed the other two LLMs in delivering more accurate and useful mentoring while addressing specific challenges with encouragement languages. Our work establishes a foundation for developing personalized mentoring tools based on LLMs, incorporating human mentors in the process to deliver a more impactful and tailored mentoring experience.
format Preprint
id arxiv_https___arxiv_org_abs_2412_08430
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Assessing Personalized AI Mentoring with Large Language Models in the Computing Field
Luo, Xiao
O'Connell, Sean
Mithun, Shamima
Computation and Language
Artificial Intelligence
This paper provides an in-depth evaluation of three state-of-the-art Large Language Models (LLMs) for personalized career mentoring in the computing field, using three distinct student profiles that consider gender, race, and professional levels. We evaluated the performance of GPT-4, LLaMA 3, and Palm 2 using a zero-shot learning approach without human intervention. A quantitative evaluation was conducted through a custom natural language processing analytics pipeline to highlight the uniqueness of the responses and to identify words reflecting each student's profile, including race, gender, or professional level. The analysis of frequently used words in the responses indicates that GPT-4 offers more personalized mentoring compared to the other two LLMs. Additionally, a qualitative evaluation was performed to see if human experts reached similar conclusions. The analysis of survey responses shows that GPT-4 outperformed the other two LLMs in delivering more accurate and useful mentoring while addressing specific challenges with encouragement languages. Our work establishes a foundation for developing personalized mentoring tools based on LLMs, incorporating human mentors in the process to deliver a more impactful and tailored mentoring experience.
title Assessing Personalized AI Mentoring with Large Language Models in the Computing Field
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2412.08430